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Case file

Prepaid & gift cards

Complaint 2599849 First Data

Explained
Company
First Data
Product
Credit card or prepaid card · Payroll card
Detail
Trouble getting a working replacement card
From
Maryland 21044
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Aug 9, 2017Complaint received
  2. Aug 9, 2017Sent to First Data
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More First Data complaints about problem getting a card or closing an account

ReceivedAboutIssueStateAnswerOn time
Feb 24, 2020Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting a working replacement cardKSExplainedYes
May 21, 2019Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardMAExplainedYes
Jan 23, 2019Prepaid & gift cardsProblem getting a card or closing an accountDon't want a card provided by your employer or the government-ExplainedYes
Nov 2, 2018Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardTNExplainedYes
Oct 28, 2018Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardVAExplainedYes
Sep 13, 2018Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardORExplainedYes
Aug 15, 2018Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardKYExplainedYes
Apr 5, 2018Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardNYExplainedYes
Nov 30, 2017Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardMAExplainedYes
Sep 15, 2017Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardOHExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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