Case file
Prepaid & gift cards
Complaint 3131882 First Data
Explained- Product
- Credit card or prepaid card · Payroll card
- Detail
- Don't want a card provided by your employer or the government
- From
- -
- Filed by
- Phone
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jan 23, 2019Complaint received
- Jan 25, 2019Sent to First Data (2 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More First Data complaints about problem getting a card or closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Feb 24, 2020 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting a working replacement card | KS | Explained | Yes |
| May 21, 2019 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | MA | Explained | Yes |
| Nov 2, 2018 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | TN | Explained | Yes |
| Oct 28, 2018 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | VA | Explained | Yes |
| Sep 13, 2018 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | OR | Explained | Yes |
| Aug 15, 2018 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | KY | Explained | Yes |
| Apr 5, 2018 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | NY | Explained | Yes |
| Nov 30, 2017 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | MA | Explained | Yes |
| Sep 15, 2017 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | OH | Explained | Yes |
| Aug 9, 2017 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting a working replacement card | MD | Explained | Yes |
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