Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Prepaid & gift cards

Complaint 2675341 First Data

Explained
Company
First Data
Product
Credit card or prepaid card · Payroll card
Detail
Trouble closing card
From
Ohio 43219
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Sep 15, 2017Complaint received
  2. Sep 15, 2017Sent to First Data
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with First Data?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See First Data's record

More First Data complaints about problem getting a card or closing an account

ReceivedAboutIssueStateAnswerOn time
Feb 24, 2020Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting a working replacement cardKSExplainedYes
May 21, 2019Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardMAExplainedYes
Jan 23, 2019Prepaid & gift cardsProblem getting a card or closing an accountDon't want a card provided by your employer or the government-ExplainedYes
Nov 2, 2018Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardTNExplainedYes
Oct 28, 2018Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardVAExplainedYes
Sep 13, 2018Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardORExplainedYes
Aug 15, 2018Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardKYExplainedYes
Apr 5, 2018Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardNYExplainedYes
Nov 30, 2017Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardMAExplainedYes
Aug 9, 2017Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting a working replacement cardMDExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience