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Case file

Payday & personal loans

Complaint 26695608 U.S. Bank

Fixed
Company
U.S. Bank
Product
Payday loan, title loan, personal loan, or advance loan · Installment loan
From
Tennessee 37013
Filed by
Web
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Sep 7, 2026Complaint received
  2. Sep 7, 2026Sent to U.S. Bank
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More U.S. Bank complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Nov 3, 2026Credit cardsProblem when making paymentsProblem during payment processMOFixedYes
Nov 1, 2026Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueTXIn progressYes
Oct 31, 2026Credit cardsProblem when making paymentsProblem during payment processMDExplainedYes
Oct 31, 2026Credit cardsProblem when making paymentsProblem during payment processTXExplainedYes
Oct 29, 2026Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueFLExplainedYes
Oct 26, 2026Credit cardsProblem when making paymentsProblem during payment processTNExplainedYes
Oct 20, 2026Credit cardsProblem when making paymentsProblem during payment processIAMoney backYes
Oct 20, 2026Credit cardsProblem when making paymentsProblem during payment processGAExplainedYes
Oct 16, 2026Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueCAFixedYes
Oct 15, 2026Credit cardsProblem when making paymentsProblem during payment processNCExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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