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Bank accounts

Complaint 2822976 Northern Trust

Explained
Product
Checking or savings account · Checking account
Detail
Can't close your account
From
Missouri 64145
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Feb 22, 2018Complaint received
  2. Feb 22, 2018Sent to Northern Trust
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Northern Trust complaints about closing an account

ReceivedAboutIssueStateAnswerOn time
Aug 13, 2024Bank accountsClosing an accountFunds not received from closed accountNYExplainedYes
Sep 7, 2023Bank accountsClosing an accountCan't close your accountCOExplainedYes
Jun 9, 2021Bank accountsClosing an accountFunds not received from closed accountCAExplainedYes
Jul 30, 2020Bank accountsClosing an accountFunds not received from closed accountILExplainedYes
Jun 19, 2019Bank accountsClosing an accountFunds not received from closed accountILMoney backYes
May 8, 2019Bank accountsClosing an accountCan't close your accountILExplainedYes
Apr 11, 2019Bank accountsClosing an accountFees charged for closing accountFLExplainedYes
Sep 15, 2017Bank accountsClosing an accountCompany closed your accountILExplainedYes
Jun 13, 2017Bank accountsClosing an accountCan't close your accountGAExplainedNo

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