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Case file

Bank accounts

Complaint 3281913 Northern Trust

Money back
Product
Checking or savings account · Checking account
Detail
Funds not received from closed account
From
Illinois 60605
Filed by
Referral
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jun 19, 2019Complaint received
  2. Jun 24, 2019Sent to Northern Trust (5 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Northern Trust complaints about closing an account

ReceivedAboutIssueStateAnswerOn time
Aug 13, 2024Bank accountsClosing an accountFunds not received from closed accountNYExplainedYes
Sep 7, 2023Bank accountsClosing an accountCan't close your accountCOExplainedYes
Jun 9, 2021Bank accountsClosing an accountFunds not received from closed accountCAExplainedYes
Jul 30, 2020Bank accountsClosing an accountFunds not received from closed accountILExplainedYes
May 8, 2019Bank accountsClosing an accountCan't close your accountILExplainedYes
Apr 11, 2019Bank accountsClosing an accountFees charged for closing accountFLExplainedYes
Feb 22, 2018Bank accountsClosing an accountCan't close your accountMOExplainedYes
Sep 15, 2017Bank accountsClosing an accountCompany closed your accountILExplainedYes
Jun 13, 2017Bank accountsClosing an accountCan't close your accountGAExplainedNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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