Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Bank accounts

Complaint 3208924 Northern Trust

Explained
Product
Checking or savings account · CD (Certificate of Deposit)
Detail
Fees charged for closing account
From
Florida 34134
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Apr 11, 2019Complaint received
  2. Apr 16, 2019Sent to Northern Trust (5 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Northern Trust?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Northern Trust's record

More Northern Trust complaints about closing an account

ReceivedAboutIssueStateAnswerOn time
Aug 13, 2024Bank accountsClosing an accountFunds not received from closed accountNYExplainedYes
Sep 7, 2023Bank accountsClosing an accountCan't close your accountCOExplainedYes
Jun 9, 2021Bank accountsClosing an accountFunds not received from closed accountCAExplainedYes
Jul 30, 2020Bank accountsClosing an accountFunds not received from closed accountILExplainedYes
Jun 19, 2019Bank accountsClosing an accountFunds not received from closed accountILMoney backYes
May 8, 2019Bank accountsClosing an accountCan't close your accountILExplainedYes
Feb 22, 2018Bank accountsClosing an accountCan't close your accountMOExplainedYes
Sep 15, 2017Bank accountsClosing an accountCompany closed your accountILExplainedYes
Jun 13, 2017Bank accountsClosing an accountCan't close your accountGAExplainedNo

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience