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Credit cards

Complaint 31356868 Citibank

In progress
Company
Citibank
Product
Credit card · General-purpose credit card or charge card
Detail
Didn't receive advertised or promotional terms
From
California 92780
Filed by
Web
Company's answer
In progress
On time
Yes, within 15 days
  1. Oct 29, 2026Complaint received
  2. Oct 29, 2026Sent to Citibank
  3. WaitingIn progress

In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.

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More Citibank complaints about advertising and marketing, including promotional offers

ReceivedAboutIssueStateAnswerOn time
Nov 4, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardTXMoney backYes
Nov 4, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsVAExplainedYes
Nov 3, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsMAMoney backYes
Nov 2, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardNYExplainedYes
Oct 31, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsOHExplainedYes
Oct 30, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsINExplainedYes
Oct 30, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardWAExplainedYes
Oct 29, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsNYMoney backYes
Oct 29, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardCAExplainedYes
Oct 29, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsNMFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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