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Case file

Credit reporting

Complaint 32333400 Ally Financial

In progress
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Didn't receive services that were advertised
From
Massachusetts 02171
Filed by
Web
Company's answer
In progress
On time
Yes, within 15 days
  1. Nov 9, 2026Complaint received
  2. Nov 9, 2026Sent to Ally Financial
  3. WaitingIn progress

In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.

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More Ally Financial complaints about credit monitoring or identity theft protection services

ReceivedAboutIssueStateAnswerOn time
Nov 4, 2026Auto loans & leasesCredit monitoring or identity theft protection servicesProblem with product or service terms changingCAIn progressYes
Aug 23, 2026Auto loans & leasesCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedILExplainedYes
Aug 21, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceFLExplainedYes
Aug 13, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceFLExplainedYes
Aug 11, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceCAExplainedYes
Aug 8, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceCAExplainedYes
Jul 23, 2026Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesILExplainedYes
Jul 20, 2026Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesTXExplainedYes
Jul 16, 2026Auto loans & leasesCredit monitoring or identity theft protection servicesBilling dispute for servicesVAExplainedYes
Jun 16, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceLAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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