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Prepaid & gift cards

Complaint 3381534 PLS Group

Fixed
Company
PLS Group
Product
Credit card or prepaid card · General-purpose prepaid card
From
Arizona 85297
Filed by
Web · Servicemember
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Sep 21, 2019Complaint received
  2. Sep 24, 2019Sent to PLS Group (3 days later)
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More PLS Group complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
May 22, 2026Money transfers & appsUnexpected or other feesINMoney backYes
May 25, 2024Money transfers & appsUnexpected or other feesINExplainedYes
Nov 3, 2023Prepaid & gift cardsUnexpected or other feesINExplainedYes
Oct 4, 2023Prepaid & gift cardsUnexpected or other feesNCExplainedYes
May 23, 2023Prepaid & gift cardsUnexpected or other feesCAExplainedYes
Aug 20, 2022Money transfers & appsUnexpected or other feesILExplainedYes
Jan 13, 2022Prepaid & gift cardsUnexpected or other feesNCExplainedYes
May 30, 2021Prepaid & gift cardsUnexpected or other feesMAExplainedYes
Apr 24, 2021Prepaid & gift cardsUnexpected or other feesNCExplainedYes
Mar 30, 2021Money transfers & appsUnexpected or other feesTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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