Case file
Prepaid & gift cards
Complaint 5107178 PLS Group
Explained- Product
- Credit card or prepaid card · General-purpose prepaid card
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jan 13, 2022Complaint received
- Jan 13, 2022Sent to PLS Group
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More PLS Group complaints about unexpected or other fees
| Received | About | Issue | State | Answer | On time |
|---|
| May 22, 2026 | Money transfers & apps | Unexpected or other fees | IN | Money back | Yes |
| May 25, 2024 | Money transfers & apps | Unexpected or other fees | IN | Explained | Yes |
| Nov 3, 2023 | Prepaid & gift cards | Unexpected or other fees | IN | Explained | Yes |
| Oct 4, 2023 | Prepaid & gift cards | Unexpected or other fees | NC | Explained | Yes |
| May 23, 2023 | Prepaid & gift cards | Unexpected or other fees | CA | Explained | Yes |
| Aug 20, 2022 | Money transfers & apps | Unexpected or other fees | IL | Explained | Yes |
| May 30, 2021 | Prepaid & gift cards | Unexpected or other fees | MA | Explained | Yes |
| Apr 24, 2021 | Prepaid & gift cards | Unexpected or other fees | NC | Explained | Yes |
| Mar 30, 2021 | Money transfers & apps | Unexpected or other fees | TX | Explained | Yes |
| Nov 2, 2020 | Prepaid & gift cards | Unexpected or other fees | - | Explained | Yes |
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