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Case file

Student loans

Complaint 3513888 Student Loan Financial Assistance

Explained
Product
Student loan · Federal student loan servicing
Detail
Trouble with how payments are being handled
From
New York 11217
Filed by
Web
Company's answer
Closed with explanation
On time
No
  1. Jan 30, 2020Complaint received
  2. Jan 30, 2020Sent to Student Loan Financial Assistance
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Student Loan Financial Assistance complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
May 5, 2021Student loansDealing with your lender or servicerReceived bad information about your loanSCFixedYes
Jul 24, 2020Student loansDealing with your lender or servicerReceived bad information about your loanINExplainedYes
May 14, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledOHExplainedYes
Apr 21, 2020Student loansDealing with your lender or servicerDon't agree with the fees chargedNYExplainedYes
Feb 27, 2020Student loansDealing with your lender or servicerReceived bad information about your loanFLMoney backYes
Feb 5, 2020Student loansDealing with your lender or servicerReceived bad information about your loanMAExplainedNo
Jan 27, 2020Student loansDealing with your lender or servicerReceived bad information about your loanCAExplainedNo
Jan 9, 2020Student loansDealing with your lender or servicerProblem with customer serviceCAExplainedNo
Jan 7, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledNEExplainedNo
Oct 22, 2019Student loansDealing with your lender or servicerReceived bad information about your loanTNExplainedNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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