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Student loans

Complaint 4352454 Student Loan Financial Assistance

Fixed
Product
Student loan · Federal student loan servicing
Detail
Received bad information about your loan
From
South Carolina 29621
Filed by
Web
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
  1. May 5, 2021Complaint received
  2. May 5, 2021Sent to Student Loan Financial Assistance
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Student Loan Financial Assistance complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Jul 24, 2020Student loansDealing with your lender or servicerReceived bad information about your loanINExplainedYes
May 14, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledOHExplainedYes
Apr 21, 2020Student loansDealing with your lender or servicerDon't agree with the fees chargedNYExplainedYes
Feb 27, 2020Student loansDealing with your lender or servicerReceived bad information about your loanFLMoney backYes
Feb 5, 2020Student loansDealing with your lender or servicerReceived bad information about your loanMAExplainedNo
Jan 30, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledNYExplainedNo
Jan 27, 2020Student loansDealing with your lender or servicerReceived bad information about your loanCAExplainedNo
Jan 9, 2020Student loansDealing with your lender or servicerProblem with customer serviceCAExplainedNo
Jan 7, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledNEExplainedNo
Oct 22, 2019Student loansDealing with your lender or servicerReceived bad information about your loanTNExplainedNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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