Case file
Student loans
Complaint 3761303 Student Loan Financial Assistance
Explained- Product
- Student loan · Federal student loan servicing
- Detail
- Received bad information about your loan
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jul 24, 2020Complaint received
- Jul 24, 2020Sent to Student Loan Financial Assistance
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Student Loan Financial Assistance complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| May 5, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | SC | Fixed | Yes |
| May 14, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | OH | Explained | Yes |
| Apr 21, 2020 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | NY | Explained | Yes |
| Feb 27, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | FL | Money back | Yes |
| Feb 5, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | MA | Explained | No |
| Jan 30, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | NY | Explained | No |
| Jan 27, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | CA | Explained | No |
| Jan 9, 2020 | Student loans | Dealing with your lender or servicerProblem with customer service | CA | Explained | No |
| Jan 7, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | NE | Explained | No |
| Oct 22, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | TN | Explained | No |
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