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Student loans

Complaint 3547703 Student Loan Financial Assistance

Money back
Product
Student loan · Federal student loan servicing
Detail
Received bad information about your loan
From
Florida 327XX
Filed by
Web · Servicemember
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Feb 27, 2020Complaint received
  2. Mar 2, 2020Sent to Student Loan Financial Assistance (4 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Student Loan Financial Assistance complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
May 5, 2021Student loansDealing with your lender or servicerReceived bad information about your loanSCFixedYes
Jul 24, 2020Student loansDealing with your lender or servicerReceived bad information about your loanINExplainedYes
May 14, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledOHExplainedYes
Apr 21, 2020Student loansDealing with your lender or servicerDon't agree with the fees chargedNYExplainedYes
Feb 5, 2020Student loansDealing with your lender or servicerReceived bad information about your loanMAExplainedNo
Jan 30, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledNYExplainedNo
Jan 27, 2020Student loansDealing with your lender or servicerReceived bad information about your loanCAExplainedNo
Jan 9, 2020Student loansDealing with your lender or servicerProblem with customer serviceCAExplainedNo
Jan 7, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledNEExplainedNo
Oct 22, 2019Student loansDealing with your lender or servicerReceived bad information about your loanTNExplainedNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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