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Case file

Prepaid & gift cards

Complaint 3931485 PLS Group

Explained
Company
PLS Group
Product
Credit card or prepaid card · Government benefit card
From
-
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Nov 2, 2020Complaint received
  2. Nov 2, 2020Sent to PLS Group
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More PLS Group complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
May 22, 2026Money transfers & appsUnexpected or other feesINMoney backYes
May 25, 2024Money transfers & appsUnexpected or other feesINExplainedYes
Nov 3, 2023Prepaid & gift cardsUnexpected or other feesINExplainedYes
Oct 4, 2023Prepaid & gift cardsUnexpected or other feesNCExplainedYes
May 23, 2023Prepaid & gift cardsUnexpected or other feesCAExplainedYes
Aug 20, 2022Money transfers & appsUnexpected or other feesILExplainedYes
Jan 13, 2022Prepaid & gift cardsUnexpected or other feesNCExplainedYes
May 30, 2021Prepaid & gift cardsUnexpected or other feesMAExplainedYes
Apr 24, 2021Prepaid & gift cardsUnexpected or other feesNCExplainedYes
Mar 30, 2021Money transfers & appsUnexpected or other feesTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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