Debt collector · complaint record
AccessOne complaints
Filed under AccessOne Holdings, Inc.
Consumers have filed 7 complaints about AccessOne since 2023, 4 of them in the last 12 months. It answered 75% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 7
- Last 12 months
- 4
- Answered on time
- 75%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #1,016 of 1,963
Since July 2023
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Jul 4, 2026
Most complained-about debt collectors
AccessOne complaints by month
The busiest month was January 2026 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How AccessOne answered all time
- Closed with monetary relief114.3%
- Closed with explanation685.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What AccessOne complaints are about
Top AccessOne problems
Inside "Attempts to collect debt not owed"
- Debt is not yours 1
- Debt was paid 1
AccessOne compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | AccessOneDebt collection | - | 4 | - |
Compare side by side: AccessOne vs Green Square · AccessOne vs EMoneyUSA · AccessOne vs Mullooly Jeffrey Rooney & Flynn · AccessOne vs Credit World Services
What people say about AccessOne
All experiencesNo experiences with AccessOne yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest AccessOne complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 4, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 26, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Jan 19, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 10, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jan 8, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 14, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jul 27, 2023 | Debt collection | False statements or representationAttempted to collect wrong amount | Money back |
Questions about AccessOne
How many complaints does AccessOne have?
AccessOne has 7 complaints on record since July 2023, including 4 in the last 12 months and 0 in the last 30 days. That makes it number 2,028 of every company by complaints this year.
Does AccessOne respond to complaints?
Yes. AccessOne answered 75% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with AccessOne?
The most common problems are attempts to collect debt not owed (2), written notification about debt (2), charged fees or interest you didn't expect (1).
Is AccessOne legit?
AccessOne is a real company with a public complaint record: consumers have complained about it 7 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is AccessOne legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against AccessOne?
Complain to AccessOne in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most AccessOne complaints come from?
Most come from North Carolina (5), California (1), Virginia (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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