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Complaint log

Activehours complaint log

The newest complaints about Activehours, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Apr 29, 2020Payday & personal loansCan't contact lender or servicerMIExplainedNo
Apr 25, 2020Payday & personal loansCan't contact lender or servicerMDExplainedNo
Mar 28, 2020Payday & personal loansStruggling to pay your loanPAExplainedNo
Mar 20, 2020Payday & personal loansStruggling to pay your loanVAExplainedNo
Mar 20, 2020Payday & personal loansWas approved for a loan, but didn't receive the moneyCAExplainedNo
Feb 19, 2020Payday & personal loansStruggling to pay your loanNYExplainedNo
Dec 17, 2019Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesNVMoney backYes
Sep 17, 2019Payday & personal loansCan't stop withdrawals from your bank accountAZExplainedYes
Jun 24, 2019Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountFLExplainedYes
Apr 11, 2019Payday & personal loansProblem when making paymentsKYExplainedYes
Feb 8, 2019Payday & personal loansCan't stop withdrawals from your bank accountAZExplainedYes
Jan 16, 2019Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amount-Money backYes
Nov 13, 2018Payday & personal loansCan't stop withdrawals from your bank accountFLExplainedYes
Oct 29, 2018Payday & personal loansCharged fees or interest you didn't expectCOMoney backYes
Apr 22, 2018Payday & personal loansCan't stop withdrawals from your bank accountCAExplainedYes
Mar 2, 2018Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountPAExplainedYes
Nov 11, 2017Payday & personal loansCan't stop withdrawals from your bank accountNCExplainedYes
Oct 27, 2017Payday & personal loansCan't contact lender or servicerTXExplainedYes
Sep 14, 2017Payday & personal loansCan't contact lender or servicerARExplainedYes
Aug 31, 2017CryptoMoney was not available when promisedWAExplainedNo
Aug 21, 2017Payday & personal loansCan't contact lender or servicerMIExplainedNo
Aug 17, 2017Payday & personal loansWas approved for a loan, but didn't receive the moneyTXExplainedYes
Aug 15, 2017Money transfers & appsProblem adding moneyTNExplainedYes
Aug 8, 2017CryptoMoney was not available when promisedNCExplainedYes
Aug 1, 2017Payday & personal loansCan't contact lender or servicerCAExplainedYes
Aug 1, 2017Debt collectionAttempts to collect debt not owedDebt was paidNYExplainedYes
Jul 31, 2017Payday & personal loansCan't contact lender or servicerMDExplainedYes
Jul 31, 2017Payday & personal loansProblem with the payoff process at the end of the loanCAExplainedYes
Jul 31, 2017Money transfers & appsManaging, opening, or closing your mobile wallet accountKSExplainedYes
Jul 30, 2017Payday & personal loansReceived a loan you didn't apply forGAExplainedYes
Jul 30, 2017Payday & personal loansCan't contact lender or servicerLAExplainedYes
Jul 30, 2017Payday & personal loansCan't contact lender or servicerMIExplainedYes
Jul 27, 2017Money transfers & appsOther transaction problemTXExplainedYes
Jul 27, 2017Money transfers & appsOther service problemINExplainedYes
Jul 26, 2017Bank accountsManaging an accountDeposits and withdrawalsARExplainedYes
Jul 20, 2017Payday & personal loansCan't contact lender or servicerMIExplainedYes
Jul 15, 2017Payday & personal loansLoan payment wasn't credited to your accountNCExplainedYes
Jul 15, 2017Bank accountsManaging an accountProblem accessing accountTNExplainedYes
Jul 15, 2017Debt collectionAttempts to collect debt not owedDebt was paidNYExplainedYes
Jul 12, 2017Money transfers & appsMoney was not available when promisedMDMoney backYes
Jul 10, 2017Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountNCExplainedYes
Jul 10, 2017CryptoMoney was not available when promisedFLExplainedYes
Jul 4, 2017Payday & personal loansCan't contact lender or servicerFLExplainedYes
Jun 25, 2017Bank accountsManaging an accountBanking errorsCAExplainedYes
Jun 24, 2017CryptoMoney was not available when promisedWAExplainedYes
Jun 20, 2017CryptoMoney was not available when promisedFLExplainedYes
Apr 27, 2017Payday & personal loansLoan payment wasn't credited to your accountAZExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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