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Complaint log

Activehours complaint log

The newest complaints about Activehours, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 31, 2021Payday & personal loansLoan payment wasn't credited to your accountCAExplainedNo
Sep 28, 2021Payday & personal loansProblem with the payoff process at the end of the loanDEExplainedNo
Sep 3, 2021Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountAZExplainedYes
Aug 26, 2021Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountKYExplainedYes
Aug 25, 2021Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountTXExplainedYes
Aug 22, 2021Payday & personal loansCan't stop withdrawals from your bank accountMOExplainedYes
Jul 20, 2021Payday & personal loansGetting the loanSCExplainedYes
Jul 17, 2021CryptoWrong amount charged or receivedMNExplainedYes
Jun 4, 2021Payday & personal loansCan't stop withdrawals from your bank accountLAExplainedNo
May 17, 2021Payday & personal loansCharged fees or interest you didn't expectTXExplainedNo
May 16, 2021Money transfers & appsFraud or scamNVExplainedNo
Apr 15, 2021Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountCAExplainedYes
Nov 24, 2020Payday & personal loansStruggling to pay your loanINExplainedYes
Nov 19, 2020Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountNCExplainedYes
Sep 9, 2020Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountTXExplainedNo
Aug 11, 2020Bank accountsManaging an accountDeposits and withdrawalsOHExplainedNo
Aug 10, 2020Money transfers & appsOther transaction problemPAExplainedNo
Aug 6, 2020Payday & personal loansCan't contact lender or servicerNCExplainedNo
Aug 2, 2020Payday & personal loansLoan payment wasn't credited to your accountNCExplainedNo
Aug 1, 2020Payday & personal loansLoan payment wasn't credited to your accountGAExplainedNo
Jul 26, 2020Payday & personal loansCharged fees or interest you didn't expectSCExplainedNo
Jul 26, 2020Payday & personal loansCan't contact lender or servicerKYExplainedNo
Jul 26, 2020Payday & personal loansWas approved for a loan, but didn't receive the moneyTXExplainedNo
Jul 25, 2020Payday & personal loansCan't contact lender or servicerILExplainedNo
Jul 24, 2020Bank accountsManaging an accountDeposits and withdrawalsILExplainedYes
Jul 23, 2020CryptoOther service problemDEExplainedYes
Jul 22, 2020CryptoOther service problemALExplainedYes
Jul 18, 2020Bank accountsManaging an accountProblem accessing accountDCExplainedNo
Jul 17, 2020Money transfers & appsManaging, opening, or closing your mobile wallet accountNJExplainedNo
Jul 15, 2020CryptoMoney was not available when promisedFLExplainedNo
Jul 14, 2020Money transfers & appsManaging, opening, or closing your mobile wallet accountOHExplainedNo
Jul 11, 2020Payday & personal loansGetting the loanILExplainedNo
Jul 10, 2020Payday & personal loansCan't contact lender or servicerOHExplainedNo
Jul 8, 2020Payday & personal loansCan't contact lender or servicerMIExplainedNo
Jul 7, 2020Payday & personal loansCan't contact lender or servicerNJExplainedNo
Jul 7, 2020Credit cardsTrouble using your cardCan't use card to make purchasesOHExplainedNo
Jun 30, 2020Money transfers & appsManaging, opening, or closing your mobile wallet accountILExplainedNo
Jun 27, 2020Payday & personal loansCan't contact lender or servicerKYExplainedNo
Jun 20, 2020Money transfers & appsConfusing or missing disclosuresFLExplainedNo
Jun 12, 2020Payday & personal loansGetting the loanFLExplainedNo
Jun 12, 2020Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNJExplainedNo
Jun 9, 2020Payday & personal loansCan't contact lender or servicerOHExplainedNo
Jun 9, 2020Money transfers & appsOther service problemFLExplainedNo
Jun 8, 2020Payday & personal loansCan't contact lender or servicerMIExplainedNo
Jun 6, 2020Payday & personal loansWas approved for a loan, but didn't receive the moneyOHExplainedNo
Jun 4, 2020Payday & personal loansCan't contact lender or servicerMOExplainedNo
Jun 3, 2020Payday & personal loansCan't contact lender or servicerOHExplainedNo
May 29, 2020Bank accountsManaging an accountProblem making or receiving paymentsWIExplainedNo
May 29, 2020Money transfers & appsOther transaction problemALExplainedNo
May 12, 2020Payday & personal loansCan't contact lender or servicerGAExplainedNo

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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