Auto lender · complaint record
Adesa complaints
Filed under ADESA CORPORATION
Consumers have filed 19 complaints about Adesa since 2018, 3 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is repossession.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 19
- Last 12 months
- 3
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #84 of 193
Since February 2018
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Sep 30, 2026
Most complained-about auto lenders
Adesa complaints by month
The busiest month was August 2020 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Adesa answered all time
- Closed with explanation19100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Adesa complaints are about
Top Adesa problems
Inside "Took or threatened to take negative or legal action"
- Seized or attempted to seize your property 7
- Collected or attempted to collect exempt funds 1
Where Adesa complaints come from
Most complaints: North Carolina (4), Texas (3), South Carolina (3), Georgia (2), Kentucky (1).
Adesa compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | AdesaAuto loans & leases | - | 3 | - |
Compare side by side: Adesa vs The Savings Group · Adesa vs AC AutoPay LLC, Denver, CO Branch · Adesa vs CARS Acquisition · Adesa vs EA Holdings
What people say about Adesa
All experiencesNo experiences with Adesa yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Adesa complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 30, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| May 14, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Apr 16, 2026 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | Explained |
| Nov 4, 2025 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | Explained |
| Oct 2, 2025 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | Explained |
| Jul 22, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 11, 2025 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Jan 26, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 16, 2024 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Jan 22, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 22, 2023 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Aug 3, 2023 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
Questions about Adesa
How many complaints does Adesa have?
Adesa has 19 complaints on record since February 2018, including 3 in the last 12 months and 0 in the last 30 days. That makes it number 2,246 of every company by complaints this year.
Does Adesa respond to complaints?
Yes. Adesa answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Adesa?
The most common problems are repossession (6), took or threatened to take negative or legal action (8), struggling to pay your loan (2).
Is Adesa legit?
Adesa is a real company with a public complaint record: consumers have complained about it 19 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Adesa legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Adesa?
Complain to Adesa in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Adesa complaints come from?
Most come from North Carolina (4), Texas (3), South Carolina (3). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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