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Complaint log

Advance.Cash complaint log

The newest complaints about Advance.Cash, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 18, 2026Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedMDExplainedYes
Aug 28, 2026Payday & personal loansReceived a loan you didn't apply forCAExplainedYes
Jul 27, 2026Payday & personal loansCan't stop withdrawals from your bank accountPAExplainedYes
May 22, 2026Payday & personal loansCharged fees or interest you didn't expectCOExplainedYes
Apr 25, 2026Payday & personal loansStruggling to pay your loanNCExplainedYes
Apr 23, 2026Payday & personal loansGetting the loanOKExplainedYes
Apr 7, 2026Payday & personal loansCharged fees or interest you didn't expectRIExplainedYes
Feb 20, 2026Payday & personal loansGetting the loanKYExplainedYes
Feb 14, 2026Debt collectionThreatened to contact someone or share information improperlyContacted you after you asked them to stopCAExplainedYes
Feb 10, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Feb 4, 2026Payday & personal loansProblem when making paymentsAZExplainedYes
Dec 9, 2025Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Nov 24, 2025Payday & personal loansStruggling to pay your loanNJExplainedYes
Nov 11, 2025Payday & personal loansCharged fees or interest you didn't expectPAExplainedYes
Oct 28, 2025Payday & personal loansCharged fees or interest you didn't expectMAExplainedYes
Oct 10, 2025Payday & personal loansCan't stop withdrawals from your bank accountPAExplainedYes
Oct 5, 2025Payday & personal loansCan't contact lender or servicerKYExplainedYes
Oct 2, 2025Payday & personal loansCharged fees or interest you didn't expectMDExplainedYes
Oct 1, 2025Payday & personal loansReceived a loan you didn't apply forCAExplainedYes
Sep 16, 2025Payday & personal loansCharged fees or interest you didn't expectPAExplainedYes
Aug 3, 2025Payday & personal loansCan't stop withdrawals from your bank accountKSExplainedYes
Jul 31, 2025Payday & personal loansStruggling to pay your loanPAExplainedYes
Jul 14, 2025Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Jul 11, 2025Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtNCExplainedYes
Jul 1, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseMDExplainedYes
May 13, 2025Payday & personal loansProblem with the payoff process at the end of the loanPAExplainedYes
Apr 15, 2025Payday & personal loansGetting the loanCAExplainedYes
Apr 14, 2025Payday & personal loansStruggling to pay your loanPAExplainedYes
Mar 4, 2025Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Jan 24, 2025Credit reportingProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneCOExplainedYes
Jan 17, 2025Payday & personal loansCharged fees or interest you didn't expectGAExplainedYes
Jan 15, 2025Payday & personal loansCharged fees or interest you didn't expectPAExplainedYes
Jan 10, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Jan 7, 2025Payday & personal loansCharged fees or interest you didn't expectPAExplainedYes
Dec 23, 2024Payday & personal loansStruggling to pay your loanMSExplainedYes
Nov 22, 2024Debt collectionAttempts to collect debt not owedDebt was result of identity theftNVExplainedYes
Oct 27, 2024Debt collectionAttempts to collect debt not owedDebt was result of identity theftMOExplainedYes
Sep 30, 2024Payday & personal loansCharged fees or interest you didn't expectMOExplainedYes
Sep 3, 2024Payday & personal loansCharged fees or interest you didn't expectMDExplainedYes
May 29, 2024Payday & personal loansStruggling to pay your loanFLExplainedYes
May 2, 2024Payday & personal loansCharged fees or interest you didn't expectWAExplainedYes
Mar 27, 2024Payday & personal loansCan't contact lender or servicerMOExplainedYes
Jan 14, 2024Payday & personal loansStruggling to pay your loanFLExplainedYes
Dec 12, 2023Payday & personal loansCan't contact lender or servicerNJExplainedYes
Nov 11, 2022Payday & personal loansStruggling to pay your loanOHExplainedYes
Oct 25, 2022Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNJExplainedYes
Sep 2, 2022Payday & personal loansStruggling to pay your loanTNExplainedYes
Jan 29, 2022Debt collectionWritten notification about debtDidn't receive enough information to verify debtFLExplainedYes
Jan 17, 2022Payday & personal loansCan't contact lender or servicerSCExplainedYes
Jan 13, 2022Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtSCExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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