Lender · complaint record
Advance.Cash complaints
Filed under Makes Cents, Inc. dba Advance.Cash
Consumers have filed 51 complaints about Advance.Cash since 2021, 13 of them in the last 12 months (-43% on the year before). It answered 100% on time and closed 0% with relief for the customer. The most common problem is charged fees or interest you didn't expect.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 51
- Last 12 months
- 13
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #86 of 272
Since December 2021
-43% vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Sep 18, 2026
Most complained-about personal & payday lenders
Advance.Cash complaints by month
The busiest month was January 2025 (5 complaints). Complaints in the last 12 months are down 43% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Advance.Cash answered all time
- Closed with explanation51100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Advance.Cash complaints are about
Top Advance.Cash problems
Where Advance.Cash complaints come from
Most complaints: Pennsylvania (9), California (7), Maryland (4), New Jersey (3), South Carolina (3).
Advance.Cash compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | SoLo FundsPayday & personal loans | 27 | 29 | F |
| 2 | AAA Auto Title LoansPayday & personal loans | 77 | 29 | B |
| 3 | PowerpayPayday & personal loans | 55 | 26 | C |
| 4 | AmeriCashPayday & personal loans | 10 | 26 | F |
| 5 | DLC, LLCPayday & personal loans | 63 | 26 | C |
| 6 | Boost Your ScorePayday & personal loans | 45 | 25 | D |
| 7 | Special FinancingPayday & personal loans | 60 | 25 | C |
| 8 | Advance.CashPayday & personal loans | - | 13 | - |
Compare side by side: Advance.Cash vs SoLo Funds · Advance.Cash vs AAA Auto Title Loans · Advance.Cash vs Powerpay · Advance.Cash vs AmeriCash
What people say about Advance.Cash
All experiencesNo experiences with Advance.Cash yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Advance.Cash complaints
Full logQuestions about Advance.Cash
How many complaints does Advance.Cash have?
Advance.Cash has 51 complaints on record since December 2021, including 13 in the last 12 months and 0 in the last 30 days. That makes it number 1,303 of every company by complaints this year.
Does Advance.Cash respond to complaints?
Yes. Advance.Cash answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Advance.Cash?
The most common problems are charged fees or interest you didn't expect (15), struggling to pay your loan (9), attempts to collect debt not owed (6).
Is Advance.Cash legit?
Advance.Cash is a real company with a public complaint record: consumers have complained about it 51 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Advance.Cash legit? for the signals, red flags and how to protect yourself.
Are complaints about Advance.Cash going up or down?
Down. There were 13 complaints in the last 12 months against 23 in the 12 before (-43%). See every month.
How do I file a complaint against Advance.Cash?
Complain to Advance.Cash in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Advance.Cash complaints come from?
Most come from Pennsylvania (9), California (7), Maryland (4). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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