Crypto
Ally Financial crypto complaints
Consumers have filed 18 complaints about Ally Financial's crypto, 7 in the last 12 months. Ally Financial answered 100% on time and closed 14% with relief. See the whole Ally Financial record.
Ally Financial against other crypto exchanges & apps
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Block (Cash App) | 1,231 | 99.5% | 0% |
| 2 | PayPal | 842 | 100% | 38% |
| 3 | Coinbase | 761 | 98.7% | 38% |
| 4 | Robinhood | 362 | 94.2% | 0% |
| 5 | Kraken | 271 | 99.6% | 0% |
| 6 | Winklevoss Exchange | 250 | 100% | 0% |
| 7 | Foris DAX | 161 | 95% | 1% |
| 8 | Chime | 117 | 100% | 5% |
| 9 | Wells Fargo | 77 | 100% | 8% |
| 10 | JPMorgan Chase | 76 | 100% | 5% |
| 11 | Meta Payments | 70 | 100% | 6% |
| 12 | BAM Management US | 57 | 82.5% | 0% |
| 13 | Ally Financial | 7 | 100% | 14% |
Latest Ally Financial crypto complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 30, 2026 | Crypto | Fraud or scam | Explained |
| Sep 2, 2026 | Crypto | Other service problem | Explained |
| May 11, 2026 | Crypto | Other transaction problem | Fixed |
| Apr 1, 2026 | Crypto | Other transaction problem | Explained |
| Feb 17, 2026 | Crypto | Fraud or scam | Explained |
| Jan 15, 2026 | Crypto | Other transaction problem | Explained |
| Dec 8, 2025 | Crypto | Other transaction problem | Explained |
| Nov 13, 2025 | Crypto | Fraud or scam | Explained |
| Feb 21, 2025 | Crypto | Money was not available when promised | Explained |
| Apr 12, 2024 | Crypto | Fraud or scam | Explained |
| Feb 10, 2024 | Crypto | Fraud or scam | Explained |
| Sep 26, 2023 | Crypto | Fraud or scam | Explained |
| Apr 4, 2023 | Crypto | Fraud or scam | Explained |
| Mar 17, 2023 | Crypto | Money was not available when promised | Explained |
| Feb 16, 2023 | Crypto | Money was not available when promised | Explained |
| Dec 7, 2022 | Crypto | Money was not available when promised | Explained |
| Oct 13, 2022 | Crypto | Fraud or scam | Explained |
| Jul 17, 2020 | Crypto | Other transaction problem | Explained |
Your rights with crypto exchanges & apps
Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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