Card issuer · complaint record
ALMA Financial Assistance complaints
Filed under ALMA Financial Assistance Corp.
Consumers have filed 4 complaints about ALMA Financial Assistance since 2018, none in the last 12 months. It answered 25% on time and closed 0% with relief for the customer. The most common problem is problem with a purchase shown on your statement.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 4
- Last 12 months
- 0
- Answered on time
- 25%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since June 2018
new vs the year before
Industry: 98.7%
Typical card issuer: 26%
Newest: Oct 5, 2025
ALMA Financial Assistance complaints by month
The busiest month was June 2018 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How ALMA Financial Assistance answered all time
- Closed with explanation125%
- Untimely response375%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What ALMA Financial Assistance complaints are about
Top ALMA Financial Assistance problems
Inside "Problem with a purchase shown on your statement"
- Credit card company isn't resolving a dispute about a purchase on your statement 1
ALMA Financial Assistance compared with other credit card companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Mercury Financial IntermediateCredit cards | 54 | 206 | C |
| 2 | ExtoCredit cards | 36 | 201 | D |
| 3 | TomoCreditCredit cards | 50 | 92 | C |
| 4 | ZendableCredit cards | 58 | 48 | C |
| 5 | FizzCredit cards | 0 | 42 | F |
| 6 | Fidem BaltimoreCredit cards | 45 | 36 | D |
| 7 | Total CardCredit cards | 45 | 31 | D |
| 8 | ALMA Financial AssistanceCredit cards | - | 0 | - |
Compare side by side: ALMA Financial Assistance vs Mercury Financial Intermediate · ALMA Financial Assistance vs Exto · ALMA Financial Assistance vs TomoCredit · ALMA Financial Assistance vs Zendable
What people say about ALMA Financial Assistance
All experiencesNo experiences with ALMA Financial Assistance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest ALMA Financial Assistance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 5, 2025 | Credit cards | Problem when making paymentsYou never received your bill or did not know a payment was due | No timely reply |
| Apr 16, 2025 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | No timely reply |
| Jun 24, 2024 | Debt relief & credit repair | Didn't provide services promised | No timely reply |
| Jun 7, 2018 | Credit reporting | Identity theft protection or other monitoring servicesDidn't receive services that were advertised | Explained |
Questions about ALMA Financial Assistance
How many complaints does ALMA Financial Assistance have?
ALMA Financial Assistance has 4 complaints on record since June 2018, including 0 in the last 12 months and 0 in the last 30 days.
Does ALMA Financial Assistance respond to complaints?
Yes. ALMA Financial Assistance answered 25% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with ALMA Financial Assistance?
The most common problems are problem with a purchase shown on your statement (1), problem when making payments (1), identity theft protection or other monitoring services (1).
Is ALMA Financial Assistance legit?
ALMA Financial Assistance is a real company with a public complaint record: consumers have complained about it 4 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is ALMA Financial Assistance legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against ALMA Financial Assistance?
Complain to ALMA Financial Assistance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most ALMA Financial Assistance complaints come from?
Most come from Puerto Rico (4). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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