Debt relief company · complaint record
American Consumer Credit Counseling complaints
Filed under American Consumer Credit Counseling, Inc.
Consumers have filed 12 complaints about American Consumer Credit Counseling since 2017, 3 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is didn't provide services promised.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 12
- Last 12 months
- 3
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #53 of 124
Since January 2017
new vs the year before
Industry: 91%
Typical debt relief company: 16%
Newest: Aug 4, 2026
Most complained-about debt relief & credit repair companies
American Consumer Credit Counseling complaints by month
The busiest month was January 2017 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How American Consumer Credit Counseling answered all time
- Closed with monetary relief18.3%
- Closed with explanation1191.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top American Consumer Credit Counseling problems
Where American Consumer Credit Counseling complaints come from
Most complaints: New York (2), California (2), Florida (2), Ohio (1), Georgia (1).
American Consumer Credit Counseling compared with other debt relief & credit repair companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Credit GloryDebt relief & credit repair | 3 | 44 | F |
| 2 | Five Lakes Law GroupDebt relief & credit repair | 0 | 43 | F |
| 3 | Cordoba Legal GroupDebt relief & credit repair | 47 | 40 | D |
| 4 | ClearOne AdvantageDebt relief & credit repair | 8 | 38 | F |
| 5 | Olympus1Debt relief & credit repair | 22 | 36 | F |
| 6 | Clarity Debt ResolutionDebt relief & credit repair | 57 | 34 | C |
| 7 | Turnbull Law GroupDebt relief & credit repair | 85 | 27 | A |
| 8 | American Consumer Credit CounselingDebt relief & credit repair | - | 3 | - |
Compare side by side: American Consumer Credit Counseling vs Credit Glory · American Consumer Credit Counseling vs Five Lakes Law Group · American Consumer Credit Counseling vs Cordoba Legal Group · American Consumer Credit Counseling vs ClearOne Advantage
What people say about American Consumer Credit Counseling
All experiencesNo experiences with American Consumer Credit Counseling yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest American Consumer Credit Counseling complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 4, 2026 | Debt relief & credit repair | Didn't provide services promised | Explained |
| Jul 6, 2026 | Debt relief & credit repair | Didn't provide services promised | Explained |
| Jun 26, 2026 | Debt relief & credit repair | Didn't provide services promised | Explained |
| Sep 12, 2025 | Debt relief & credit repair | Didn't provide services promised | Explained |
| Jul 17, 2025 | Debt relief & credit repair | Unauthorized withdrawals or charges | Explained |
| Feb 4, 2025 | Debt relief & credit repair | Didn't provide services promised | Money back |
| Jul 28, 2023 | Debt relief & credit repair | Problem with customer service | Explained |
| Jun 28, 2022 | Debt relief & credit repair | Excessive fees | Explained |
| Jun 19, 2020 | Debt relief & credit repair | Fraud or scam | Explained |
| Apr 25, 2019 | Debt relief & credit repair | Fraud or scam | Explained |
| Jan 14, 2017 | Debt relief & credit repair | Customer service/Customer relations | Explained |
| Jan 11, 2017 | Debt relief & credit repair | Customer service/Customer relations | Explained |
Questions about American Consumer Credit Counseling
How many complaints does American Consumer Credit Counseling have?
American Consumer Credit Counseling has 12 complaints on record since January 2017, including 3 in the last 12 months and 0 in the last 30 days. That makes it number 2,246 of every company by complaints this year.
Does American Consumer Credit Counseling respond to complaints?
Yes. American Consumer Credit Counseling answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with American Consumer Credit Counseling?
The most common problems are didn't provide services promised (5), fraud or scam (2), customer service/Customer relations (2).
Is American Consumer Credit Counseling legit?
American Consumer Credit Counseling is a real company with a public complaint record: consumers have complained about it 12 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is American Consumer Credit Counseling legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against American Consumer Credit Counseling?
Complain to American Consumer Credit Counseling in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most American Consumer Credit Counseling complaints come from?
Most come from New York (2), California (2), Florida (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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