Mortgage company · complaint record
American Fidelity Mortgage Services complaints
Filed under American Fidelity Mortgage Services, Inc.
Consumers have filed 2 complaints about American Fidelity Mortgage Services since 2012, none in the last 12 months. It answered 50% on time and closed 50% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 50%
- Closed with relief
- 50%
- Last 30 days
- 0
- Rank
- -
Since July 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jun 27, 2022
American Fidelity Mortgage Services complaints by month
The busiest month was July 2012 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How American Fidelity Mortgage Services answered all time
- Closed with monetary relief150%
- Closed with explanation150%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top American Fidelity Mortgage Services problems
American Fidelity Mortgage Services compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | American Fidelity Mortgage ServicesMortgages | - | 0 | - |
Compare side by side: American Fidelity Mortgage Services vs Midwest Loan Services · American Fidelity Mortgage Services vs Truhome Solutions · American Fidelity Mortgage Services vs NEXA Mortgage · American Fidelity Mortgage Services vs Hilltop
What people say about American Fidelity Mortgage Services
All experiencesNo experiences with American Fidelity Mortgage Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest American Fidelity Mortgage Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 27, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jul 11, 2012 | Mortgages | Settlement process and costs | Money back |
Questions about American Fidelity Mortgage Services
How many complaints does American Fidelity Mortgage Services have?
American Fidelity Mortgage Services has 2 complaints on record since July 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does American Fidelity Mortgage Services respond to complaints?
Yes. American Fidelity Mortgage Services answered 50% of its complaints on time (within 15 days) and closed 50% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with American Fidelity Mortgage Services?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1), settlement process and costs (1).
Is American Fidelity Mortgage Services legit?
American Fidelity Mortgage Services is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is American Fidelity Mortgage Services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against American Fidelity Mortgage Services?
Complain to American Fidelity Mortgage Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most American Fidelity Mortgage Services complaints come from?
Most come from Illinois (1), Indiana (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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