Mortgage company · complaint record
American Financial Mortgage Services complaints
Filed under American Financial Mortgage Services, Inc.
Consumers have filed 2 complaints about American Financial Mortgage Services since 2015, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since November 2015
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Feb 17, 2022
American Financial Mortgage Services complaints by month
The busiest month was November 2015 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How American Financial Mortgage Services answered all time
- Closed with explanation150%
- Closed150%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top American Financial Mortgage Services problems
American Financial Mortgage Services compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | American Financial Mortgage ServicesMortgages | - | 0 | - |
Compare side by side: American Financial Mortgage Services vs Midwest Loan Services · American Financial Mortgage Services vs Truhome Solutions · American Financial Mortgage Services vs NEXA Mortgage · American Financial Mortgage Services vs Hilltop
What people say about American Financial Mortgage Services
All experiencesNo experiences with American Financial Mortgage Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest American Financial Mortgage Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 17, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Nov 12, 2015 | Mortgages | Application, originator, mortgage broker | Closed |
Questions about American Financial Mortgage Services
How many complaints does American Financial Mortgage Services have?
American Financial Mortgage Services has 2 complaints on record since November 2015, including 0 in the last 12 months and 0 in the last 30 days.
Does American Financial Mortgage Services respond to complaints?
Yes. American Financial Mortgage Services answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with American Financial Mortgage Services?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1), application, originator, mortgage broker (1).
Is American Financial Mortgage Services legit?
American Financial Mortgage Services is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is American Financial Mortgage Services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against American Financial Mortgage Services?
Complain to American Financial Mortgage Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most American Financial Mortgage Services complaints come from?
Most come from California (1), Michigan (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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