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Mortgages

AmeriFirst Financial mortgages complaints

Consumers have filed 50 complaints about AmeriFirst Financial's mortgages, 1 in the last 12 months. AmeriFirst Financial answered 0% on time and closed - with relief. See the whole AmeriFirst Financial record.

AmeriFirst Financial against other mortgage lenders & servicers

#Company12 monthsChangeOn timeReliefAll time
1Shellpoint Mortgage Servicing3,741+17%81.4%0%17,690
2Rocket Mortgage3,572+499%99.9%0%8,475
3Freedom Mortgage1,701+50%99.4%0%9,327
4Ocwen Financial1,514+44%100%1%35,815
5Wells Fargo1,187-8%100%9%49,962
6PennyMac1,157+86%99.9%13%5,470
7Select Portfolio Servicing1,130+34%99.9%0%15,278
8Carrington Mortgage Services1,081+124%99.7%0%6,641
9Selene967+53%100%0%3,082
10LoanCare862+107%100%0%7,382
11Mr. Cooper757-64%100%0%13,321
12JPMorgan Chase734+43%100%2%25,884
13AmeriFirst Financial1new0%-50

Every mortgage company ranked

Latest AmeriFirst Financial mortgages complaints

ReceivedAboutIssueStateAnswerOn time
Aug 22, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingFLNo timely replyNo
Mar 14, 2023MortgagesTrouble during payment processMIExplainedYes
Dec 8, 2022MortgagesClosing on a mortgageKYExplainedYes
Aug 29, 2022MortgagesTrouble during payment processFLMoney backYes
Jul 25, 2022MortgagesTrouble during payment processMIExplainedYes
Jul 14, 2022MortgagesTrouble during payment processNHExplainedNo
May 13, 2022MortgagesTrouble during payment processMIExplainedNo
Apr 29, 2022MortgagesTrouble during payment processFLExplainedYes
Nov 21, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
Aug 9, 2021MortgagesTrouble during payment processFLExplainedYes
Aug 7, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
Jul 2, 2021MortgagesClosing on a mortgageMIExplainedYes
Jun 28, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageMIExplainedYes
Jun 16, 2021MortgagesClosing on a mortgageNCExplainedYes
Jun 1, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageOHFixedYes
Apr 1, 2021MortgagesClosing on a mortgageSCExplainedYes
Mar 22, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageFLFixedYes
Mar 3, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageFLFixedYes
Jan 25, 2021MortgagesTrouble during payment processFLFixedYes
Jun 15, 2020MortgagesStruggling to pay mortgageMIMoney backYes
May 20, 2020MortgagesStruggling to pay mortgageOHExplainedNo
May 13, 2020MortgagesTrouble during payment processILExplainedYes
Feb 18, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageFLFixedYes
Dec 10, 2019MortgagesStruggling to pay mortgageMIExplainedYes
Dec 4, 2019MortgagesTrouble during payment processFLMoney backYes
Sep 19, 2019MortgagesTrouble during payment process-ExplainedYes
Aug 15, 2019MortgagesTrouble during payment processMIExplainedYes
Aug 12, 2019MortgagesTrouble during payment processMIExplainedYes
Aug 4, 2019MortgagesTrouble during payment processMIExplainedYes
Jul 31, 2019MortgagesTrouble during payment processMIExplainedYes

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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