Mortgage company · complaint record
Ameritrust Mortgage complaints
Filed under AMERITRUST MORTGAGE CORPORATION
Consumers have filed 3 complaints about Ameritrust Mortgage since 2025, 2 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 3
- Last 12 months
- 2
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #300 of 595
Since August 2025
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Sep 16, 2026
Most complained-about mortgage lenders & servicers
Ameritrust Mortgage complaints by month
The busiest month was August 2025 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Ameritrust Mortgage answered all time
- Closed with explanation3100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Ameritrust Mortgage problems
Inside "Closing on a mortgage"
- Trying to communicate with the company to fix an issue with the loan closing 1
- Changes in loan terms during or after closing 1
Ameritrust Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Ameritrust MortgageMortgages | - | 2 | - |
Compare side by side: Ameritrust Mortgage vs Midwest Loan Services · Ameritrust Mortgage vs Truhome Solutions · Ameritrust Mortgage vs NEXA Mortgage · Ameritrust Mortgage vs Hilltop
What people say about Ameritrust Mortgage
All experiencesNo experiences with Ameritrust Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Ameritrust Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 16, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Jul 30, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Aug 6, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
Questions about Ameritrust Mortgage
How many complaints does Ameritrust Mortgage have?
Ameritrust Mortgage has 3 complaints on record since August 2025, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.
Does Ameritrust Mortgage respond to complaints?
Yes. Ameritrust Mortgage answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Ameritrust Mortgage?
The most common problems are closing on a mortgage (2), applying for a mortgage or refinancing an existing mortgage (1).
Is Ameritrust Mortgage legit?
Ameritrust Mortgage is a real company with a public complaint record: consumers have complained about it 3 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Ameritrust Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Ameritrust Mortgage?
Complain to Ameritrust Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Ameritrust Mortgage complaints come from?
Most come from Florida (2), California (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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