Mortgage company · complaint record
Arcstone Financial complaints
Filed under Arcstone Financial Inc.
Consumers have filed 2 complaints about Arcstone Financial since 2016, none in the last 12 months. It answered 50% on time and closed 0% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 50%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since August 2016
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jan 11, 2024
Arcstone Financial complaints by month
The busiest month was August 2016 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Arcstone Financial answered all time
- Closed with explanation150%
- Closed150%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Arcstone Financial problems
Inside "Closing on a mortgage"
- Delays with the closing process 1
Arcstone Financial compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Arcstone FinancialMortgages | - | 0 | - |
Compare side by side: Arcstone Financial vs Midwest Loan Services · Arcstone Financial vs Truhome Solutions · Arcstone Financial vs NEXA Mortgage · Arcstone Financial vs Hilltop
What people say about Arcstone Financial
All experiencesNo experiences with Arcstone Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Arcstone Financial complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 11, 2024 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| Aug 29, 2016 | Mortgages | Application, originator, mortgage broker | Closed |
Questions about Arcstone Financial
How many complaints does Arcstone Financial have?
Arcstone Financial has 2 complaints on record since August 2016, including 0 in the last 12 months and 0 in the last 30 days.
Does Arcstone Financial respond to complaints?
Yes. Arcstone Financial answered 50% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Arcstone Financial?
The most common problems are closing on a mortgage (1), application, originator, mortgage broker (1).
Is Arcstone Financial legit?
Arcstone Financial is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Arcstone Financial legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Arcstone Financial?
Complain to Arcstone Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Arcstone Financial complaints come from?
Most come from California (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Arcstone Financial
No comments yet. Start the conversation - questions are welcome too.