Prepaid & gift cards
Automatic Data Processing prepaid & gift cards complaints
Consumers have filed 42 complaints about Automatic Data Processing's prepaid & gift cards. See the whole Automatic Data Processing record.
Automatic Data Processing against other prepaid card companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Block (Cash App) | 890 | 99% | 0% |
| 2 | Comerica | 723 | 100% | 71% |
| 3 | InComm Payments | 643 | 91.8% | 0% |
| 4 | American Express | 573 | 99.3% | 39% |
| 5 | Netspend | 409 | 99.5% | 0% |
| 6 | Conduent | 333 | 19.5% | 0% |
| 7 | Fifth Third Bank | 321 | 100% | 43% |
| 8 | Fiserv Finxact Core | 285 | 100% | 0% |
| 9 | Blackhawk Network | 263 | 98.1% | 0% |
| 10 | U.S. Bank | 251 | 100% | 12% |
| 11 | PayPal | 222 | 100% | 44% |
| 12 | Chime | 212 | 100% | 8% |
| 13 | Automatic Data Processing | 0 | - | - |
Latest Automatic Data Processing prepaid & gift cards complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 5, 2018 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | Explained |
| Oct 10, 2018 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Sep 14, 2018 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | Explained |
| Jun 28, 2018 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | Explained |
| Feb 24, 2018 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting a working replacement card | Explained |
| Nov 15, 2017 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Aug 28, 2017 | Prepaid & gift cards | Trouble using the cardTrouble getting information about the card | Explained |
| May 8, 2017 | Prepaid & gift cards | Trouble using the cardTrouble using the card to pay a bill | Explained |
| Dec 7, 2016 | Prepaid & gift cards | Unauthorized transactions/trans. issues | Explained |
| Aug 15, 2016 | Prepaid & gift cards | Unauthorized transactions/trans. issues | Explained |
| Jan 22, 2016 | Prepaid & gift cards | Unauthorized transactions/trans. issues | Explained |
| Dec 2, 2015 | Prepaid & gift cards | Fraud or scam | Explained |
Your rights with prepaid card companies
Registered prepaid accounts get most Regulation E protections: report unauthorized transactions and errors quickly and the provider must investigate. Payroll and government benefit cards must tell you how to get your money without fees.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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