Card company · complaint record
Automatic Data Processing complaints
Filed under Automatic Data Processing, Inc.
Consumers have filed 111 complaints about Automatic Data Processing since 2015, none in the last 12 months. It answered 95.5% on time and closed 1% with relief for the customer. The most common problem is trouble using the card.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 111
- Last 12 months
- 0
- Answered on time
- 95.5%
- Closed with relief
- 1%
- Last 30 days
- 0
- Rank
- -
Since July 2015
new vs the year before
Industry: 93.9%
Typical card company: 18%
Newest: Mar 10, 2021
Automatic Data Processing complaints by month
The busiest month was May 2019 (11 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Automatic Data Processing answered all time
- Closed with monetary relief10.9%
- Closed with explanation11099.1%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Automatic Data Processing complaints are about
Top Automatic Data Processing problems
Inside "Trouble using the card"
- Trouble getting information about the card 5
- Problem using the card to withdraw money from an ATM 4
- Trouble using the card to pay a bill 2
- Trouble using the card to spend money in a store or online 2
- Problem with direct deposit 1
Where Automatic Data Processing complaints come from
Most complaints: California (20), Florida (14), Georgia (8), Texas (6), New Jersey (5).
Automatic Data Processing compared with other prepaid card companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | NetspendPrepaid & gift cards | 54 | 806 | C |
| 2 | InComm PaymentsPrepaid & gift cards | 17 | 673 | F |
| 3 | ConduentPrepaid & gift cards | 1 | 415 | F |
| 4 | Blackhawk NetworkPrepaid & gift cards | 45 | 272 | D |
| 5 | ADP IncPrepaid & gift cards | 42 | 230 | D |
| 6 | Newport IntermediatePrepaid & gift cards | 53 | 126 | C |
| 7 | Greenlight Financial TechnologyPrepaid & gift cards | 45 | 29 | D |
| 8 | Automatic Data ProcessingPrepaid & gift cards | - | 0 | - |
Compare side by side: Automatic Data Processing vs Netspend · Automatic Data Processing vs InComm Payments · Automatic Data Processing vs Conduent · Automatic Data Processing vs Blackhawk Network
What people say about Automatic Data Processing
All experiencesNo experiences with Automatic Data Processing yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Automatic Data Processing complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 10, 2021 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Feb 24, 2021 | Bank accounts | Closing an accountCan't close your account | Explained |
| Feb 23, 2021 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Feb 3, 2021 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Explained |
| Jan 8, 2021 | Money transfers & apps | Money was not available when promised | Explained |
| Dec 29, 2020 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Dec 1, 2020 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | Money back |
| Nov 24, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 13, 2020 | Bank accounts | Opening an accountConfusing or missing disclosures | Explained |
| Nov 12, 2020 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | Explained |
| Nov 2, 2020 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Oct 6, 2020 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | Explained |
Questions about Automatic Data Processing
How many complaints does Automatic Data Processing have?
Automatic Data Processing has 111 complaints on record since July 2015, including 0 in the last 12 months and 0 in the last 30 days.
Does Automatic Data Processing respond to complaints?
Yes. Automatic Data Processing answered 95.5% of its complaints on time (within 15 days) and closed 1% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Automatic Data Processing?
The most common problems are trouble using the card (14), incorrect information on your report (12), attempts to collect debt not owed (10).
Is Automatic Data Processing legit?
Automatic Data Processing is a real company with a public complaint record: consumers have complained about it 111 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Automatic Data Processing legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Automatic Data Processing?
Complain to Automatic Data Processing in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Automatic Data Processing complaints come from?
Most come from California (20), Florida (14), Georgia (8). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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