Complaint log
Automatic Data Processing complaint log
The newest complaints about Automatic Data Processing, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 10, 2021 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Feb 24, 2021 | Bank accounts | Closing an accountCan't close your account | Explained |
| Feb 23, 2021 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Feb 3, 2021 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Explained |
| Jan 8, 2021 | Money transfers & apps | Money was not available when promised | Explained |
| Dec 29, 2020 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Dec 1, 2020 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | Money back |
| Nov 24, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 13, 2020 | Bank accounts | Opening an accountConfusing or missing disclosures | Explained |
| Nov 12, 2020 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | Explained |
| Nov 2, 2020 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Oct 6, 2020 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | Explained |
| Sep 20, 2020 | Money transfers & apps | Unauthorized transactions or other transaction problem | Explained |
| Aug 10, 2020 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Aug 3, 2020 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | Explained |
| Jul 29, 2020 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Jun 30, 2020 | Credit reporting | Problem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Jun 23, 2020 | Prepaid & gift cards | Trouble using the cardTrouble using the card to pay a bill | Explained |
| Apr 28, 2020 | Credit reporting | Problem with a company's investigation into an existing issueInvestigation took more than 30 days | Explained |
| Apr 24, 2020 | Prepaid & gift cards | Trouble using the cardTrouble getting information about the card | Explained |
| Mar 24, 2020 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Mar 21, 2020 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Explained |
| Mar 16, 2020 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Mar 4, 2020 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Mar 3, 2020 | Money transfers & apps | Problem with customer service | Explained |
| Feb 23, 2020 | Prepaid & gift cards | Trouble using the cardTrouble getting information about the card | Explained |
| Jan 31, 2020 | Prepaid & gift cards | Trouble using the cardTrouble getting information about the card | Explained |
| Jan 23, 2020 | Prepaid & gift cards | Problem getting a card or closing an accountDon't want a card provided by your employer or the government | Explained |
| Jan 22, 2020 | Prepaid & gift cards | Trouble using the cardProblem using the card to withdraw money from an ATM | Explained |
| Jan 16, 2020 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Jan 14, 2020 | Bank accounts | Problem caused by your funds being lowLate or other fees | Explained |
| Dec 6, 2019 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Nov 28, 2019 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Nov 20, 2019 | Prepaid & gift cards | Trouble using the cardTrouble getting information about the card | Explained |
| Oct 21, 2019 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Oct 2, 2019 | Money transfers & apps | Unexpected or other fees | Explained |
| Sep 25, 2019 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | Explained |
| Sep 12, 2019 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Sep 5, 2019 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Aug 21, 2019 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Aug 15, 2019 | Payday & personal loans | Money was taken from your bank account on the wrong day or for the wrong amount | Explained |
| Jul 31, 2019 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Jul 18, 2019 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Jun 4, 2019 | Prepaid & gift cards | Trouble using the cardProblem with direct deposit | Explained |
| May 31, 2019 | Prepaid & gift cards | Trouble using the cardProblem using the card to withdraw money from an ATM | Explained |
| May 31, 2019 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| May 30, 2019 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| May 29, 2019 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting a working replacement card | Explained |
| May 29, 2019 | Prepaid & gift cards | Unexpected or other fees | Explained |
| May 24, 2019 | Prepaid & gift cards | Trouble using the cardProblem using the card to withdraw money from an ATM | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works