Auto loans & leases
Automobile Acceptance auto loans & leases complaints
Consumers have filed 42 complaints about Automobile Acceptance's auto loans & leases, 3 in the last 12 months. Automobile Acceptance answered 100% on time and closed 0% with relief. See the whole Automobile Acceptance record.
Automobile Acceptance against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Automobile Acceptance | 3 | 100% | 0% |
Latest Automobile Acceptance auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 5, 2017 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Oct 30, 2017 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Fixed |
| Jul 26, 2017 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Fixed |
| Jul 17, 2017 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Apr 20, 2017 | Auto loans & leases | Problems when you are unable to pay | Explained |
| Mar 12, 2017 | Auto loans & leases | Managing the loan or lease | Explained |
| Jan 14, 2017 | Auto loans & leases | Problems when you are unable to pay | Explained |
| Dec 16, 2016 | Auto loans & leases | Problems when you are unable to pay | Explained |
| Apr 20, 2016 | Auto loans & leases | Managing the loan or lease | Explained |
| Jul 24, 2015 | Auto loans & leases | Problems when you are unable to pay | Explained |
| May 18, 2015 | Auto loans & leases | Problems when you are unable to pay | Explained |
| May 8, 2015 | Auto loans & leases | Shopping for a loan or lease | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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