Auto loans & leases
Automobile Acceptance auto loans & leases complaints
Consumers have filed 42 complaints about Automobile Acceptance's auto loans & leases, 3 in the last 12 months. Automobile Acceptance answered 100% on time and closed 0% with relief. See the whole Automobile Acceptance record.
Automobile Acceptance against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Automobile Acceptance | 3 | 100% | 0% |
Latest Automobile Acceptance auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 5, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Feb 4, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 10, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Aug 27, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Aug 26, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Aug 20, 2025 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| May 30, 2025 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Mar 21, 2025 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Mar 21, 2025 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Feb 19, 2025 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Feb 12, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Aug 25, 2023 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Aug 4, 2023 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Jul 25, 2021 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Jun 30, 2021 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| May 4, 2021 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Jan 8, 2021 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Dec 4, 2020 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Nov 5, 2020 | Auto loans & leases | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Oct 20, 2020 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Jun 5, 2020 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Sep 10, 2019 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Jun 13, 2019 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| May 2, 2019 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Mar 19, 2019 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Fixed |
| Sep 6, 2018 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Mar 9, 2018 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Feb 14, 2018 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Jan 11, 2018 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Jan 8, 2018 | Auto loans & leases | Incorrect information on your reportInformation belongs to someone else | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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