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Auto lender · complaint record

AutoNow complaints

Consumers have filed 6 complaints about AutoNow since 2017, 2 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is managing the loan or lease.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
6

Since April 2017

Last 12 months
2

new vs the year before

Answered on time
0%

Industry: 98.2%

Closed with relief
0%

Typical auto lender: 9%

Last 30 days
0

Newest: Sep 1, 2026

Rank
#103 of 193

Most complained-about auto lenders

AutoNow complaints by month

The busiest month was April 2017 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How AutoNow answered all time

  • Closed with explanation466.7%
  • Untimely response233.3%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What AutoNow complaints are about

  • Auto loans & leases467%
  • Credit reporting233%

Top AutoNow problems

Inside "Managing the loan or lease"

  • Problem with additional products or services purchased with the loan 1

AutoNow compared with other auto lenders

#CompanyScore12 monthsChangeOn timeReliefGrade
1The Savings GroupAuto loans & leases6341-13%100%2%C
2AC AutoPay LLC, Denver, CO BranchAuto loans & leases6038-22%100%0%C
3CARS AcquisitionAuto loans & leases8134+13%97.1%32%A
4EA HoldingsAuto loans & leases333+74%75.8%0%F
5Innovate ManagedAuto loans & leases632+39%50%0%F
6Cooley EnterprisesAuto loans & leases831+19%0%14%F
7Challenge Financial ServicesAuto loans & leases527+50%70.4%0%F
8AutoNowAuto loans & leases-2new0%0%-

Compare side by side: AutoNow vs The Savings Group · AutoNow vs AC AutoPay LLC, Denver, CO Branch · AutoNow vs CARS Acquisition · AutoNow vs EA Holdings

What people say about AutoNow

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Latest AutoNow complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Sep 1, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanMONo timely replyNo
Jan 12, 2026Credit reportingIncorrect information on your reportAccount information incorrectMONo timely replyNo
Jan 2, 2025Credit reportingImproper use of your reportReporting company used your report improperlyKSExplainedYes
Apr 13, 2023Auto loans & leasesGetting a loan or leaseFraudulent loanKSExplainedYes
Nov 6, 2020Auto loans & leasesStruggling to pay your loanLender trying to repossess or disable the vehicleMOExplainedYes
Apr 17, 2017Auto loans & leasesManaging the loan or leaseKSExplainedYes

Questions about AutoNow

How many complaints does AutoNow have?

AutoNow has 6 complaints on record since April 2017, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.

Does AutoNow respond to complaints?

Yes. AutoNow answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with AutoNow?
Is AutoNow legit?

AutoNow is a real company with a public complaint record: consumers have complained about it 6 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is AutoNow legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against AutoNow?

Complain to AutoNow in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most AutoNow complaints come from?

Most come from Missouri (3), Kansas (3). Big states file more complaints, so the map shows complaints per 100,000 people.

Talk about AutoNow

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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