Mortgage company · complaint record
AZ Home Loans complaints
Filed under AZ Home Loans, LLC
Consumers have filed 5 complaints about AZ Home Loans since 2019, 1 of them in the last 12 months. It answered 0% on time and closed 33% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 5
- Last 12 months
- 1
- Answered on time
- 0%
- Closed with relief
- 33%
- Last 30 days
- 0
- Rank
- #365 of 595
Since August 2019
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Mar 3, 2026
Most complained-about mortgage lenders & servicers
AZ Home Loans complaints by month
The busiest month was August 2019 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How AZ Home Loans answered all time
- Closed with monetary relief120%
- Closed with explanation240%
- Untimely response240%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top AZ Home Loans problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Loan estimate or other related disclosures 1
AZ Home Loans compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | AZ Home LoansMortgages | - | 1 | - |
Compare side by side: AZ Home Loans vs Midwest Loan Services · AZ Home Loans vs Truhome Solutions · AZ Home Loans vs NEXA Mortgage · AZ Home Loans vs Hilltop
What people say about AZ Home Loans
All experiencesNo experiences with AZ Home Loans yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest AZ Home Loans complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 3, 2026 | Mortgages | Trouble during payment processPayment process | No timely reply |
| Sep 9, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | No timely reply |
| Dec 11, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Nov 25, 2019 | Mortgages | Closing on a mortgage | Money back |
| Aug 28, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Questions about AZ Home Loans
How many complaints does AZ Home Loans have?
AZ Home Loans has 5 complaints on record since August 2019, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does AZ Home Loans respond to complaints?
Yes. AZ Home Loans answered 0% of its complaints on time (within 15 days) and closed 33% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with AZ Home Loans?
The most common problems are trouble during payment process (1), applying for a mortgage or refinancing an existing mortgage (3), closing on a mortgage (1).
Is AZ Home Loans legit?
AZ Home Loans is a real company with a public complaint record: consumers have complained about it 5 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is AZ Home Loans legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against AZ Home Loans?
Complain to AZ Home Loans in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most AZ Home Loans complaints come from?
Most come from Arizona (3), South Carolina (1), California (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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