Mortgage company · complaint record
Banc One Mortgage complaints
Filed under Banc One Mortgage Corporation
Consumers have filed 4 complaints about Banc One Mortgage since 2020, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 4
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since November 2020
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Feb 24, 2022
Banc One Mortgage complaints by month
The busiest month was November 2020 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Banc One Mortgage answered all time
- Closed with explanation4100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Banc One Mortgage complaints are about
Top Banc One Mortgage problems
Banc One Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Banc One MortgageMortgages | - | 0 | - |
Compare side by side: Banc One Mortgage vs Midwest Loan Services · Banc One Mortgage vs Truhome Solutions · Banc One Mortgage vs NEXA Mortgage · Banc One Mortgage vs Hilltop
What people say about Banc One Mortgage
All experiencesNo experiences with Banc One Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Banc One Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 24, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Feb 22, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Nov 17, 2020 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Nov 14, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Questions about Banc One Mortgage
How many complaints does Banc One Mortgage have?
Banc One Mortgage has 4 complaints on record since November 2020, including 0 in the last 12 months and 0 in the last 30 days.
Does Banc One Mortgage respond to complaints?
Yes. Banc One Mortgage answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Banc One Mortgage?
The most common problems are applying for a mortgage or refinancing an existing mortgage (3), improper use of your report (1).
Is Banc One Mortgage legit?
Banc One Mortgage is a real company with a public complaint record: consumers have complained about it 4 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Banc One Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Banc One Mortgage?
Complain to Banc One Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Banc One Mortgage complaints come from?
Most come from California (4). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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