Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme

Mortgages

Bay Valley Mortgage Group mortgages complaints

Consumers have filed 18 complaints about Bay Valley Mortgage Group's mortgages. See the whole Bay Valley Mortgage Group record.

Bay Valley Mortgage Group against other mortgage lenders & servicers

#Company12 monthsChangeOn timeReliefAll time
1Shellpoint Mortgage Servicing3,741+17%81.4%0%17,690
2Rocket Mortgage3,572+499%99.9%0%8,475
3Freedom Mortgage1,701+50%99.4%0%9,327
4Ocwen Financial1,514+44%100%1%35,815
5Wells Fargo1,187-8%100%9%49,962
6PennyMac1,157+86%99.9%13%5,470
7Select Portfolio Servicing1,130+34%99.9%0%15,278
8Carrington Mortgage Services1,081+124%99.7%0%6,641
9Selene967+53%100%0%3,082
10LoanCare862+107%100%0%7,382
11Mr. Cooper757-64%100%0%13,321
12JPMorgan Chase734+43%100%2%25,884
13Bay Valley Mortgage Group0new--18

Every mortgage company ranked

Latest Bay Valley Mortgage Group mortgages complaints

ReceivedAboutIssueStateAnswerOn time
Sep 25, 2025MortgagesClosing on a mortgageChanges in loan terms during or after closingCAExplainedYes
Jun 2, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresCAExplainedYes
Mar 27, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresGAExplainedYes
Sep 29, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageCAMoney backYes
Mar 15, 2021MortgagesClosing on a mortgageCAExplainedYes
Dec 8, 2020MortgagesClosing on a mortgageGAExplainedYes
Oct 15, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Oct 14, 2020MortgagesClosing on a mortgageCAExplainedYes
Oct 13, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Aug 7, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Jul 17, 2020MortgagesClosing on a mortgageNVExplainedYes
May 8, 2019MortgagesTrouble during payment processCAExplainedYes
Apr 18, 2019MortgagesClosing on a mortgageCAExplainedYes
Oct 16, 2018MortgagesApplying for a mortgage or refinancing an existing mortgageWIExplainedYes
May 16, 2018MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Jan 16, 2018MortgagesClosing on a mortgageCAExplainedNo
Dec 29, 2017MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedNo
May 11, 2016MortgagesApplication, originator, mortgage brokerCAExplainedYes

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

Talk about Bay Valley Mortgage Group

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience