Debt collection
BB&T debt collection complaints
Consumers have filed 237 complaints about BB&T's debt collection. See the whole BB&T record.
BB&T against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | BB&T | 0 | - | - |
Latest BB&T debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 3, 2018 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Dec 14, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 12, 2017 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Dec 6, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 6, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 8, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 20, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 19, 2017 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 16, 2017 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 2, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 1, 2017 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Sep 30, 2017 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Sep 14, 2017 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 22, 2017 | Debt collection | Communication tacticsCalled before 8am or after 9pm | Explained |
| Jul 28, 2017 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 23, 2017 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jun 30, 2017 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jun 25, 2017 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Jun 15, 2017 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jun 6, 2017 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Jun 4, 2017 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| May 24, 2017 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| May 9, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 2, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 1, 2017 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Apr 27, 2017 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Apr 21, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Mar 29, 2017 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Mar 28, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Mar 28, 2017 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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