Complaint log

BBVA complaint log

The newest complaints about BBVA, as they are published, with the company's answer. Open any one for the full record and to discuss it.

Received	About	Issue	State	Answer	On time
May 17, 2021	Credit cards	Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card	CO	Money back	Yes
May 17, 2021	Bank accounts	Managing an accountProblem accessing account	CA	Explained	Yes
May 17, 2021	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	MI	Explained	Yes
May 17, 2021	Credit reporting	Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days	TX	Explained	Yes
May 16, 2021	Bank accounts	Managing an accountProblem accessing account	MA	Explained	Yes
May 16, 2021	Debt collection	Took or threatened to take negative or legal actionSeized or attempted to seize your property	TX	Explained	Yes
May 16, 2021	Bank accounts	Managing an accountProblem using a debit or ATM card	OH	Explained	Yes
May 15, 2021	Bank accounts	Managing an accountDeposits and withdrawals	TX	Money back	Yes
May 15, 2021	Bank accounts	Managing an accountProblem accessing account	CA	Explained	Yes
May 15, 2021	Bank accounts	Managing an accountProblem accessing account	UT	Explained	Yes
May 15, 2021	Bank accounts	Managing an accountProblem accessing account	GA	Explained	Yes
May 15, 2021	Bank accounts	Managing an accountProblem making or receiving payments	CO	Explained	Yes
May 15, 2021	Bank accounts	Managing an accountProblem accessing account	AZ	Explained	Yes
May 14, 2021	Bank accounts	Managing an accountProblem accessing account	TN	Explained	Yes
May 14, 2021	Bank accounts	Managing an accountProblem accessing account	OR	Explained	Yes
May 14, 2021	Bank accounts	Managing an accountDeposits and withdrawals	OK	Explained	Yes
May 14, 2021	Bank accounts	Closing an accountFunds not received from closed account	OH	Money back	Yes
May 14, 2021	Bank accounts	Closing an accountCan't close your account	CA	Explained	Yes
May 14, 2021	Bank accounts	Managing an accountProblem accessing account	CA	Explained	Yes
May 14, 2021	Bank accounts	Managing an accountDeposits and withdrawals	TX	Explained	Yes
May 14, 2021	Bank accounts	Managing an accountProblem accessing account	OR	Explained	Yes
May 14, 2021	Bank accounts	Managing an accountCashing a check	TX	Explained	Yes
May 14, 2021	Bank accounts	Managing an accountProblem accessing account	TX	Explained	Yes
May 14, 2021	Bank accounts	Managing an accountProblem accessing account	FL	Explained	Yes
May 13, 2021	Bank accounts	Managing an accountProblem accessing account	CA	Explained	Yes
May 13, 2021	Bank accounts	Managing an accountProblem accessing account	NC	Explained	Yes
May 13, 2021	Bank accounts	Managing an accountProblem accessing account	NY	Explained	Yes
May 13, 2021	Bank accounts	Managing an accountProblem using a debit or ATM card	WI	Explained	Yes
May 13, 2021	Bank accounts	Managing an accountProblem accessing account	CA	Explained	Yes
May 13, 2021	Bank accounts	Managing an accountProblem accessing account	KS	Explained	Yes
May 13, 2021	Bank accounts	Managing an accountProblem accessing account	FL	Explained	Yes
May 13, 2021	Bank accounts	Managing an accountProblem accessing account	TX	Explained	Yes
May 13, 2021	Bank accounts	Managing an accountProblem accessing account	DC	Explained	Yes
May 13, 2021	Bank accounts	Managing an accountProblem accessing account	UT	Explained	Yes
May 13, 2021	Bank accounts	Managing an accountProblem accessing account	TN	Explained	Yes
May 13, 2021	Bank accounts	Managing an accountProblem accessing account	CA	Explained	Yes
May 13, 2021	Bank accounts	Managing an accountProblem accessing account	RI	Explained	Yes
May 13, 2021	Bank accounts	Managing an accountProblem accessing account	CA	Explained	Yes
May 13, 2021	Bank accounts	Managing an accountProblem accessing account	KS	Explained	Yes
May 13, 2021	Bank accounts	Managing an accountDeposits and withdrawals	DE	Explained	Yes
May 13, 2021	Bank accounts	Managing an accountProblem accessing account	TX	Explained	Yes
May 13, 2021	Bank accounts	Managing an accountDeposits and withdrawals	PA	Explained	Yes
May 13, 2021	Bank accounts	Managing an accountDeposits and withdrawals	SC	Explained	Yes
May 13, 2021	Bank accounts	Managing an accountDeposits and withdrawals	NE	Explained	Yes
May 13, 2021	Bank accounts	Managing an accountProblem accessing account	NY	Explained	Yes
May 13, 2021	Bank accounts	Managing an accountDeposits and withdrawals	CA	Explained	Yes
May 13, 2021	Bank accounts	Managing an accountProblem accessing account	WA	Explained	Yes
May 13, 2021	Bank accounts	Managing an accountDeposits and withdrawals	TX	Explained	Yes
May 13, 2021	Bank accounts	Managing an accountDeposits and withdrawals	OR	Explained	Yes
May 13, 2021	Bank accounts	Managing an accountProblem accessing account	MA	Explained	Yes

Complaint records are public consumer complaints filed with U.S. regulators, checked 6 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works