Complaint log

BBVA complaint log

The newest complaints about BBVA, as they are published, with the company's answer. Open any one for the full record and to discuss it.

Received	About	Issue	State	Answer	On time
May 22, 2021	Bank accounts	Closing an accountCan't close your account	CA	Explained	Yes
May 21, 2021	Bank accounts	Managing an accountProblem accessing account	KY	Explained	Yes
May 21, 2021	Bank accounts	Closing an accountCan't close your account	NJ	Explained	Yes
May 21, 2021	Bank accounts	Managing an accountProblem using a debit or ATM card	CA	Explained	Yes
May 20, 2021	Bank accounts	Managing an accountDeposits and withdrawals	MN	Explained	Yes
May 20, 2021	Bank accounts	Managing an accountCashing a check	TX	Explained	Yes
May 20, 2021	Bank accounts	Managing an accountProblem using a debit or ATM card	AZ	Money back	Yes
May 20, 2021	Bank accounts	Closing an accountCan't close your account	WA	Explained	Yes
May 20, 2021	Credit reporting	Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report	FL	Explained	Yes
May 20, 2021	Bank accounts	Closing an accountFunds not received from closed account	MA	Explained	Yes
May 20, 2021	Money transfers & apps	Money was not available when promised	KY	Explained	Yes
May 19, 2021	Bank accounts	Managing an accountDeposits and withdrawals	CO	Explained	Yes
May 19, 2021	Credit cards	Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement	TX	Explained	Yes
May 19, 2021	Bank accounts	Managing an accountDeposits and withdrawals	OR	Explained	Yes
May 19, 2021	Bank accounts	Managing an accountDeposits and withdrawals	OR	Explained	Yes
May 19, 2021	Bank accounts	Managing an accountDeposits and withdrawals	AZ	Explained	Yes
May 19, 2021	Bank accounts	Problem caused by your funds being lowOverdrafts and overdraft fees	OR	Explained	Yes
May 19, 2021	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	TN	Explained	Yes
May 19, 2021	Credit reporting	Improper use of your reportCredit inquiries on your report that you don't recognize	AZ	Explained	Yes
May 19, 2021	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	AZ	Money back	Yes
May 18, 2021	Bank accounts	Managing an accountDeposits and withdrawals	SD	Explained	Yes
May 18, 2021	Bank accounts	Managing an accountProblem accessing account	PA	Explained	Yes
May 18, 2021	Bank accounts	Managing an accountDeposits and withdrawals	DC	Explained	Yes
May 18, 2021	Bank accounts	Managing an accountProblem accessing account	KS	Explained	Yes
May 18, 2021	Bank accounts	Managing an accountProblem accessing account	WA	Explained	Yes
May 18, 2021	Bank accounts	Closing an accountFunds not received from closed account	OH	Money back	Yes
May 18, 2021	Bank accounts	Managing an accountProblem accessing account	WA	Explained	Yes
May 18, 2021	Bank accounts	Closing an accountCan't close your account	NY	Explained	Yes
May 18, 2021	Mortgages	Applying for a mortgage or refinancing an existing mortgage	AZ	Money back	Yes
May 18, 2021	Bank accounts	Managing an accountProblem accessing account	NY	Explained	Yes
May 18, 2021	Bank accounts	Managing an accountProblem using a debit or ATM card	FL	Explained	Yes
May 18, 2021	Auto loans & leases	Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off	MO	Fixed	Yes
May 17, 2021	Mortgages	Trouble during payment process	CA	Explained	Yes
May 17, 2021	Bank accounts	Managing an accountProblem accessing account	OR	Explained	Yes
May 17, 2021	Bank accounts	Managing an accountDeposits and withdrawals	CO	Explained	Yes
May 17, 2021	Bank accounts	Managing an accountDeposits and withdrawals	OK	Explained	Yes
May 17, 2021	Bank accounts	Managing an accountDeposits and withdrawals	AZ	Explained	Yes
May 17, 2021	Bank accounts	Managing an accountProblem accessing account	CO	Explained	Yes
May 17, 2021	Bank accounts	Managing an accountDeposits and withdrawals	-	Explained	Yes
May 17, 2021	Bank accounts	Managing an accountDeposits and withdrawals	CA	Explained	Yes
May 17, 2021	Bank accounts	Managing an accountProblem accessing account	CO	Explained	Yes
May 17, 2021	Bank accounts	Managing an accountDeposits and withdrawals	NY	Explained	Yes
May 17, 2021	Bank accounts	Managing an accountProblem accessing account	OH	Explained	Yes
May 17, 2021	Bank accounts	Managing an accountDeposits and withdrawals	MO	Explained	Yes
May 17, 2021	Bank accounts	Managing an accountProblem accessing account	FL	Explained	Yes
May 17, 2021	Bank accounts	Managing an accountDeposits and withdrawals	GA	Explained	Yes
May 17, 2021	Bank accounts	Managing an accountProblem accessing account	OR	Explained	Yes
May 17, 2021	Bank accounts	Opening an accountUnable to open an account	OR	Explained	Yes
May 17, 2021	Bank accounts	Managing an accountProblem accessing account	OR	Explained	Yes
May 17, 2021	Bank accounts	Managing an accountProblem accessing account	IL	Explained	Yes

Complaint records are public consumer complaints filed with U.S. regulators, checked 2 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works