Credit reporting
BBVA credit reporting complaints
Consumers have filed 235 complaints about BBVA's credit reporting. See the whole BBVA record.
BBVA against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | BBVA | 0 | - | - |
Latest BBVA credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 22, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Sep 16, 2019 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 13, 2019 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 20, 2019 | Credit reporting | Incorrect information on your reportAccount information incorrect | Money back |
| Aug 5, 2019 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Aug 4, 2019 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 30, 2019 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 25, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jul 18, 2019 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 17, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jun 26, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jun 25, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Fixed |
| Jun 20, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jun 2, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| May 25, 2019 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| May 10, 2019 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| May 10, 2019 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| May 10, 2019 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| May 3, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Apr 25, 2019 | Credit reporting | Incorrect information on your reportAccount information incorrect | Fixed |
| Apr 24, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Fixed |
| Apr 19, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Fixed |
| Apr 17, 2019 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 9, 2019 | Credit reporting | Incorrect information on your reportAccount information incorrect | Fixed |
| Mar 13, 2019 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Mar 3, 2019 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 22, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Feb 18, 2019 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | Money back |
| Feb 8, 2019 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 6, 2019 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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