Credit reporting
BBVA credit reporting complaints
Consumers have filed 235 complaints about BBVA's credit reporting. See the whole BBVA record.
BBVA against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | BBVA | 0 | - | - |
Latest BBVA credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 7, 2020 | Credit reporting | Incorrect information on your reportAccount information incorrect | Money back |
| Apr 6, 2020 | Credit reporting | Incorrect information on your reportAccount status incorrect | Fixed |
| Mar 24, 2020 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Fixed |
| Mar 22, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Mar 22, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Feb 29, 2020 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 27, 2020 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Feb 27, 2020 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Feb 18, 2020 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | Explained |
| Feb 13, 2020 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| Feb 11, 2020 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 10, 2020 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Feb 3, 2020 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 28, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Jan 18, 2020 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 16, 2020 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 5, 2020 | Credit reporting | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | Explained |
| Jan 3, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Money back |
| Jan 1, 2020 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 31, 2019 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| Dec 17, 2019 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 16, 2019 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 8, 2019 | Credit reporting | Incorrect information on your reportAccount information incorrect | Fixed |
| Dec 3, 2019 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 16, 2019 | Credit reporting | Incorrect information on your reportAccount status incorrect | Fixed |
| Nov 9, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 21, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Fixed |
| Oct 21, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Fixed |
| Oct 16, 2019 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 7, 2019 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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