Mortgages
Bci Financial Group mortgages complaints
Consumers have filed 23 complaints about Bci Financial Group's mortgages, 2 in the last 12 months. Bci Financial Group answered 100% on time and closed 0% with relief. See the whole Bci Financial Group record.
Bci Financial Group against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Bci Financial Group | 2 | 100% | 0% |
Latest Bci Financial Group mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 22, 2026 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Dec 23, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Oct 12, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Apr 8, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Feb 6, 2025 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Jan 23, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Aug 8, 2023 | Mortgages | Trouble during payment process | Explained |
| Jul 31, 2023 | Mortgages | Trouble during payment process | Explained |
| Jun 29, 2023 | Mortgages | Trouble during payment process | Explained |
| May 2, 2023 | Mortgages | Struggling to pay mortgage | Explained |
| Sep 9, 2022 | Mortgages | Trouble during payment process | Explained |
| Mar 10, 2022 | Mortgages | Trouble during payment process | Explained |
| Feb 26, 2022 | Mortgages | Trouble during payment process | Explained |
| Jan 22, 2022 | Mortgages | Trouble during payment process | Money back |
| Jan 5, 2022 | Mortgages | Struggling to pay mortgage | Explained |
| Nov 3, 2021 | Mortgages | Struggling to pay mortgage | Explained |
| Aug 11, 2021 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 17, 2021 | Mortgages | Trouble during payment process | Explained |
| Mar 19, 2021 | Mortgages | Trouble during payment process | Explained |
| Mar 12, 2020 | Mortgages | Trouble during payment process | Explained |
| Aug 26, 2019 | Mortgages | Trouble during payment process | Money back |
| Aug 8, 2019 | Mortgages | Trouble during payment process | Explained |
| Jan 8, 2019 | Mortgages | Trouble during payment process | Money back |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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