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Complaint log

Big City Finance, LLLP complaint log

The newest complaints about Big City Finance, LLLP, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Mar 12, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Mar 11, 2026Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Mar 8, 2026Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Jan 27, 2026Payday & personal loansProblem when making paymentsTXExplainedYes
Dec 7, 2025Payday & personal loansGetting the loanTXExplainedYes
Nov 29, 2025Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Jul 26, 2025Payday & personal loansCan't stop withdrawals from your bank accountTXExplainedYes
Jul 17, 2025Payday & personal loansCan't contact lender or servicerTXExplainedYes
Jul 17, 2025Payday & personal loansCan't contact lender or servicerTXExplainedYes
May 7, 2025Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountTXExplainedYes
May 5, 2025Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Apr 12, 2025Payday & personal loansStruggling to pay your loanTXExplainedYes
Feb 18, 2025Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Jan 13, 2025Payday & personal loansStruggling to pay your loanTXExplainedYes
Jan 11, 2025Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Jan 7, 2025Payday & personal loansStruggling to pay your loanTXExplainedYes
Dec 28, 2024Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Oct 17, 2024Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Oct 5, 2024Payday & personal loansStruggling to pay your loanTXExplainedYes
Aug 13, 2024Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtTXExplainedYes
Aug 1, 2024Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Mar 22, 2024Payday & personal loansStruggling to pay your loanTXExplainedYes
Sep 19, 2023Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Aug 31, 2023Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Aug 19, 2023Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Aug 5, 2023Debt collectionWritten notification about debtNotification didn't disclose it was an attempt to collect a debtTXExplainedYes
Jun 23, 2023Payday & personal loansIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Nov 24, 2022Payday & personal loansGetting the loanTXExplainedYes
Sep 30, 2022Payday & personal loansStruggling to pay your loanTXExplainedYes
Sep 20, 2022Payday & personal loansStruggling to pay your loanTXExplainedYes
Aug 20, 2022Payday & personal loansIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Jun 6, 2022Payday & personal loansStruggling to pay your loanTXExplainedYes
May 27, 2022Payday & personal loansStruggling to pay your loanTXExplainedYes
Mar 29, 2022Payday & personal loansReceived a loan you didn't apply forTXExplainedYes
Mar 24, 2022Payday & personal loansStruggling to pay your loanTXExplainedYes
Jan 5, 2022Payday & personal loansProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysTXExplainedYes
Oct 23, 2021Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Oct 18, 2021Payday & personal loansReceived a loan you didn't apply forTXExplainedYes
Jul 5, 2021Payday & personal loansCan't contact lender or servicerTXExplainedYes
Jun 30, 2021Payday & personal loansGetting the loanTXExplainedYes
May 28, 2021Payday & personal loansImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Jun 25, 2020Payday & personal loansLoan payment wasn't credited to your accountTXExplainedYes
Feb 20, 2020Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Feb 4, 2020Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Nov 25, 2019Payday & personal loansStruggling to pay your loanTXExplainedYes
Sep 21, 2019Payday & personal loansProblem with the payoff process at the end of the loanTXExplainedYes
Sep 8, 2019Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Aug 30, 2019Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Jul 30, 2019Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Jun 21, 2019Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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