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Lender · complaint record

Big City Finance, LLLP complaints

Consumers have filed 65 complaints about Big City Finance, LLLP since 2018, 6 of them in the last 12 months (-45% on the year before). It answered 100% on time and closed 0% with relief for the customer. The most common problem is charged fees or interest you didn't expect.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
65

Since May 2018

Last 12 months
6

-45% vs the year before

Answered on time
100%

Industry: 94.7%

Closed with relief
0%

Typical lender: 6%

Last 30 days
0

Newest: Mar 12, 2026

Rank
#112 of 272

Most complained-about personal & payday lenders

Big City Finance, LLLP complaints by month

The busiest month was April 2019 (3 complaints). Complaints in the last 12 months are down 45% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Big City Finance, LLLP answered all time

  • Closed with explanation65100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Big City Finance, LLLP complaints are about

Top Big City Finance, LLLP problems

Big City Finance, LLLP compared with other personal & payday lenders

#CompanyScore12 monthsChangeOn timeReliefGrade
1SoLo FundsPayday & personal loans2729-33%62.1%3%F
2AAA Auto Title LoansPayday & personal loans7729-6%96.6%10%B
3PowerpayPayday & personal loans5526new100%0%C
4AmeriCashPayday & personal loans10260%30.8%0%F
5DLC, LLCPayday & personal loans6326+53%100%4%C
6Boost Your ScorePayday & personal loans4525+108%100%0%D
7Special FinancingPayday & personal loans6025-24%100%0%C
8Big City Finance, LLLPPayday & personal loans-6-45%100%0%-

Compare side by side: Big City Finance, LLLP vs SoLo Funds · Big City Finance, LLLP vs AAA Auto Title Loans · Big City Finance, LLLP vs Powerpay · Big City Finance, LLLP vs AmeriCash

What people say about Big City Finance, LLLP

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Latest Big City Finance, LLLP complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Mar 12, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Mar 11, 2026Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Mar 8, 2026Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Jan 27, 2026Payday & personal loansProblem when making paymentsTXExplainedYes
Dec 7, 2025Payday & personal loansGetting the loanTXExplainedYes
Nov 29, 2025Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Jul 26, 2025Payday & personal loansCan't stop withdrawals from your bank accountTXExplainedYes
Jul 17, 2025Payday & personal loansCan't contact lender or servicerTXExplainedYes
Jul 17, 2025Payday & personal loansCan't contact lender or servicerTXExplainedYes
May 7, 2025Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountTXExplainedYes
May 5, 2025Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Apr 12, 2025Payday & personal loansStruggling to pay your loanTXExplainedYes

Questions about Big City Finance, LLLP

How many complaints does Big City Finance, LLLP have?

Big City Finance, LLLP has 65 complaints on record since May 2018, including 6 in the last 12 months and 0 in the last 30 days. That makes it number 1,757 of every company by complaints this year.

Does Big City Finance, LLLP respond to complaints?

Yes. Big City Finance, LLLP answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Big City Finance, LLLP?
Is Big City Finance, LLLP legit?

Big City Finance, LLLP is a real company with a public complaint record: consumers have complained about it 65 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Big City Finance, LLLP legit? for the signals, red flags and how to protect yourself.

Are complaints about Big City Finance, LLLP going up or down?

Down. There were 6 complaints in the last 12 months against 11 in the 12 before (-45%). See every month.

How do I file a complaint against Big City Finance, LLLP?

Complain to Big City Finance, LLLP in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Big City Finance, LLLP complaints come from?

Most come from Texas (65). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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