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Crypto

Block crypto complaints

Consumers have filed 3,261 complaints about Block's crypto, 1,231 in the last 12 months (+1%). Block answered 99.5% on time and closed 0% with relief. See the whole Block record.

Block against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest Block crypto complaints

ReceivedAboutIssueStateAnswerOn time
Aug 18, 2026CryptoFraud or scamUTExplainedYes
Aug 18, 2026CryptoMoney was not available when promisedTXExplainedYes
Aug 18, 2026CryptoConfusing or missing disclosuresFLExplainedYes
Aug 18, 2026CryptoFraud or scamTXExplainedYes
Aug 18, 2026CryptoFraud or scamVAExplainedYes
Aug 18, 2026CryptoOther service problemOHExplainedYes
Aug 18, 2026CryptoFraud or scamPAExplainedYes
Aug 18, 2026CryptoMoney was not available when promisedFLExplainedYes
Aug 17, 2026CryptoOther transaction problemGAExplainedYes
Aug 17, 2026CryptoMoney was not available when promisedOHExplainedYes
Aug 17, 2026CryptoOther transaction problemGAExplainedYes
Aug 17, 2026CryptoOther transaction problemCAExplainedYes
Aug 17, 2026CryptoMoney was not available when promisedOHExplainedYes
Aug 16, 2026CryptoFraud or scamOKExplainedYes
Aug 15, 2026CryptoFraud or scamVAExplainedYes
Aug 15, 2026CryptoOther transaction problemTXExplainedYes
Aug 15, 2026CryptoOther transaction problemWIExplainedYes
Aug 15, 2026CryptoOther transaction problemKSExplainedYes
Aug 14, 2026CryptoOther transaction problemFLExplainedYes
Aug 14, 2026CryptoOther transaction problemGAExplainedYes
Aug 13, 2026CryptoFraud or scamNEExplainedYes
Aug 13, 2026CryptoMoney was not available when promisedNYExplainedYes
Aug 13, 2026CryptoWrong amount charged or receivedTXExplainedYes
Aug 13, 2026CryptoUnexpected or other feesCAExplainedYes
Aug 12, 2026CryptoFraud or scamGAExplainedYes
Aug 12, 2026CryptoOther transaction problemOHExplainedYes
Aug 11, 2026CryptoMoney was not available when promisedFLExplainedYes
Aug 11, 2026CryptoFraud or scamMNExplainedYes
Aug 11, 2026CryptoConfusing or missing disclosuresTXExplainedYes
Aug 11, 2026CryptoOther transaction problemTXExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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