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Crypto

Block crypto complaints

Consumers have filed 3,261 complaints about Block's crypto, 1,231 in the last 12 months (+1%). Block answered 99.5% on time and closed 0% with relief. See the whole Block record.

Block against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest Block crypto complaints

ReceivedAboutIssueStateAnswerOn time
Oct 21, 2026CryptoFraud or scamNCExplainedYes
Oct 21, 2026CryptoOther transaction problemWAExplainedYes
Oct 20, 2026CryptoFraud or scamTXExplainedYes
Oct 20, 2026CryptoOther transaction problemMAExplainedYes
Oct 20, 2026CryptoOther transaction problemMDExplainedYes
Oct 20, 2026CryptoOther transaction problemNMExplainedYes
Oct 20, 2026CryptoFraud or scamMAExplainedYes
Oct 20, 2026CryptoMoney was not available when promisedNYExplainedYes
Oct 20, 2026CryptoOther service problemFLExplainedYes
Oct 19, 2026CryptoFraud or scamLAExplainedYes
Oct 19, 2026CryptoOther service problemTXExplainedYes
Oct 18, 2026CryptoFraud or scamNYExplainedYes
Oct 18, 2026CryptoOther transaction problemMAExplainedYes
Oct 18, 2026CryptoFraud or scamOKExplainedYes
Oct 18, 2026CryptoOther transaction problemTXExplainedYes
Oct 18, 2026CryptoFraud or scamMDExplainedYes
Oct 17, 2026CryptoFraud or scamCAExplainedYes
Oct 16, 2026CryptoOther service problemNYExplainedYes
Oct 16, 2026CryptoOther transaction problemARExplainedYes
Oct 16, 2026CryptoOther transaction problemKYIn progressYes
Oct 15, 2026CryptoMoney was not available when promisedNCExplainedYes
Oct 15, 2026CryptoFraud or scamOKExplainedYes
Oct 14, 2026CryptoFraud or scamCAExplainedYes
Oct 14, 2026CryptoOther transaction problemTXExplainedYes
Oct 14, 2026CryptoFraud or scamSCExplainedYes
Oct 14, 2026CryptoConfusing or missing disclosuresCAExplainedYes
Oct 14, 2026CryptoOther transaction problemCOExplainedYes
Oct 13, 2026CryptoFraud or scamPAExplainedYes
Oct 12, 2026CryptoOther transaction problemMDExplainedYes
Oct 12, 2026CryptoFraud or scamKYExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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