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Crypto

Block crypto complaints

Consumers have filed 3,261 complaints about Block's crypto, 1,231 in the last 12 months (+1%). Block answered 99.5% on time and closed 0% with relief. See the whole Block record.

Block against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest Block crypto complaints

ReceivedAboutIssueStateAnswerOn time
Oct 12, 2026CryptoOther transaction problemFLExplainedYes
Oct 11, 2026CryptoUnexpected or other feesNCExplainedYes
Oct 11, 2026CryptoMoney was not available when promisedFLExplainedYes
Oct 10, 2026CryptoOther transaction problemTXExplainedYes
Oct 10, 2026CryptoConfusing or missing disclosuresCAExplainedYes
Oct 10, 2026CryptoFraud or scam-ExplainedYes
Oct 10, 2026CryptoOther transaction problemAZExplainedYes
Oct 9, 2026CryptoFraud or scamNYExplainedYes
Oct 9, 2026CryptoFraud or scamGAExplainedYes
Oct 9, 2026CryptoOther transaction problemFLExplainedYes
Oct 9, 2026CryptoOther transaction problemWAExplainedYes
Oct 8, 2026CryptoOther transaction problemTNExplainedYes
Oct 8, 2026CryptoOther transaction problemGAExplainedYes
Oct 8, 2026CryptoOther transaction problemMSExplainedYes
Oct 8, 2026CryptoFraud or scamTNExplainedYes
Oct 8, 2026CryptoWrong amount charged or receivedNMExplainedYes
Oct 8, 2026CryptoOther transaction problemLAExplainedYes
Oct 7, 2026CryptoMoney was not available when promisedGAIn progressYes
Oct 7, 2026CryptoMoney was not available when promisedTXExplainedYes
Oct 7, 2026CryptoFraud or scamGAExplainedYes
Oct 7, 2026CryptoMoney was not available when promisedSCExplainedYes
Oct 6, 2026CryptoMoney was not available when promisedGAExplainedYes
Oct 6, 2026CryptoOther service problemPAExplainedYes
Oct 6, 2026CryptoFraud or scamTNExplainedYes
Oct 6, 2026CryptoOther service problemFLExplainedYes
Oct 6, 2026CryptoMoney was not available when promisedILExplainedYes
Oct 5, 2026CryptoMoney was not available when promisedILExplainedYes
Oct 5, 2026CryptoOther transaction problemLAExplainedYes
Oct 4, 2026CryptoMoney was not available when promisedUTExplainedYes
Oct 4, 2026CryptoOther transaction problemNCExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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